Resolved! New sim not working however I’m connected to the network
After receiving my new SIM card and putting it in my phone today I have not been able to make calls or use mobile data yet it says I’m on o2
Forum Posts
Resolved! Moving my number from O2 to O2
Hi, I have found a better O2 deal available through a price comparison website then what O2 is offering (currently out of contract). I was wondering if I would be able to move my current number on my old O2 sim to a new O2 account?
Odd data behaviour, any suggestions welcomed
Good morning folks! First things first - I'm putting this in tech support to cast a wide net. It could be a SIM issue, it could be a phone issue, any suggestions will be attempted and reported back on. Phone model - Pixel 6Using an O2 sim, and it's a...
Resolved! Travelling to the US
Hi All I'm travelling to the US on Thursday. I'm on a monthly tariff. I wanted to first buy the £6 bolt on and then thought I'll buy just data as the US is in Zone 1. However, I am unable to buy any of those and can only buy Zone 3. I was on My O2 an...
Resolved! Roaming calls from australia to the UK
Does my roaming include calls from Australia to the UK? I'm on a pay monthly package with a roaming bolt on.
My Account
Hi, I can’t log into Myo2 account. It keeps saying Oups something went wrong, you may not have access, I’ve been using this service for years. Any ideas what’s going wrong?
Resolved! Call log
I transferred from Virgin to O2 last May. I recently had cause to check back through my call log for an incoming call and was surprised to find a huge gap from last May to the end of January this year. Do O2 limit the length of the call history on my...
Resolved! Waiting to move my number
Hi,I recently moved to o2 , over a week ago abd opted to keep my old number. My pac was rejected online. Went to o2 support who logged the problem. Days later still no resolution and no contact from o2. What now? Still paying my okd provider nearly 2...
New sim swap not working
I got my sim swapped in store last week. I was told it would begin working within 24hours. I got the confirmation message instantly. It has almost been a week and it is not worked. I have no signal at all. I am paying for a sim that doesn't work at a...
No 4g but full bars
I often have no ability to use my data but I have full service bars. This used to happen not often but not it is all the time. Its also where ever I go. If it doesn’t get sorted I’m looking to leave o2. Can anyone give me some guidance on what 4g set...
