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Forum Posts

Resolved! Apple Watch plan

So the mobile services on my Apple Watch wasn’t working, seen a few posts suggesting removing plan using the settings on iPhone then re-adding. Removed plan without issue but now can’t add my plan back as an error message comes up. Anyone had this is...

Resolved! transferring data

I recenly upgraded from a samsung j6 to a samsung galaxy a54.I was assured that data could be transfrrerd across bt cannot see how to do it.PLease helpThanks John

mymilly by Level 1: Joiner
  • 584 Views
  • 4 replies
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Cant access my mobile bill

I bought a new mobile Samsung Galaxy A14 last October from your O2 shop in Ashton Under Lyne This Phone was for my wife Lorraine Hargreaves We cant view the monthly bill for this number [Edited] I already have a contract with O2 for mobile No [Edited...

Link to viewing bill online doesn't work

Hi It's been like this for a couple of months now. I cannot access my bills online. I just get a pop up which says 'You can't access this page right now' and 'Please choose another account or mobile number to open this page'Any help would be apprecia...

PeteJ by Level 1: Joiner
  • 289 Views
  • 1 replies
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Resolved! Faulty Chromebook

Hi all, I got a free chromebook with my s21 fe last year. I kept it for my daughters Birthday in December. 2 months in and it's not charging. Led does not come on when plugged in. Other devices charge with this charger, so fault must be Chromebook. W...

reddaze by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! O2 account

Hello. I got a new contract and kept my same number with o2 but I can not log into my o2 account on the app or the internet?

SkF89 by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

Can’t log into my o2

I can’t log into the app or to my account online. It says my number is associated with a different account but the bills etc come to my email address pacbeal**Personal info**

Rastas by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Mobile data

Hi ,I can't turn on mobile data ,unless I toggle airplane mode first

Col346 by Level 1: Joiner
  • 563 Views
  • 4 replies
  • 0 kudos