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Resolved! MY O2 app not working correctly

Hi, I'm trying to get information about using my phone is the USA. The first issue is that the app doesn't recognise my IMEI numbers (start with 86872506), and neither does the Web interface, although I used the phone successfully on a trip to Budape...

Resolved! no data

i paid my bill yesterday after having an overdue balance and still not received my data back after it being 24 hours, tried restarting my phone multiple times over the 24 hours and nothings working?!

roaming not working

i am currently in hongkong so i bought additional data to use roaming but it is not working. i have tried to troubleshoot but failed many times. please help!

charz by • Level 1: Joiner
  • 768 Views
  • 3 replies
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Can't pay my final bill

I was on holiday in January and was robbed while abroad, which left me needing all my available funds to stay afloat for the remaining 4 weeks. So I cancelled some direct debits, including what would have been my final O2 bill at the end of my contra...

BarryS0089 by • Level 1: Joiner
  • 1629 Views
  • 11 replies
  • 0 kudos

New 02 Sim Card

I recently upgraded my phone to one which will work on 5G. So for that 02 sent me a new sim card. The sim card responds well to 5G and 4G, but if it goes out of range of 5G or 4G reception, say when I am travelling in my car, the phone loses all roam...

Resolved! Two iphones Unable To Make Calls

My wife and I are in Spain and from yesterday when we tried to make any outgoing calls we get a message "the number you dialled is not yet assigned to a client". We can not make any calls at all not even 202. Both phones on ongoing monthly contracts....

Resolved! Starting new tariff early

Hi, Ive changed to a different tariff, having ran out of data, believing it would be effective immediately, its said its starting March 21st, would it be possible to start it ASAP! thanks

Kfu11er by • Level 1: Joiner
  • 565 Views
  • 2 replies
  • 0 kudos
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