This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No service

Alisonpk
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎30-04-2024 21:24

on ‎30-04-2024 21:24

I added a third handset to my account for my daughter to use. She wanted to keep her previous number so that was all arranged. Was due to change today but it hasn't. The old number has moved to the handset as when I call it goes straight to o2 voicemail but she can't use it, it's saying no service and trying to actually speak with someone at o2 is virtually impossible. Is there something she maybe needs to do that hasn't? Thanks

Message 1 of 2
348 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎30-04-2024 22:05

on ‎30-04-2024 22:05

@Alisonpk 

Try rebooting her phone, if not, you'll need to keep trying O2. 

Guide: How to find help & contact O2 

Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
329 Views
0 Kudos
Top Kudoed Authors
View All
Top