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Forum Posts

Has AT&T stopped O2 connecting in US Los Angeles - SOS HPLMN?

I frequently travel to the US but recently I've found myself having no connection in LA, I have to manually roam to T-Mobile to get any network/service. Does O2 have issues with AT&T? Would it make sense that my HPLMN list is still forcing my phone t...

Goibs by Level 1: Joiner
  • 858 Views
  • 5 replies
  • 0 kudos

My accoutt

My account whot activte its still saying 48hrs its already been 48 hrs my account still heasnt been acticevited

Address Drop-down not popping up for ANY address entered

Hello, Trying to renew my rolling data plan atm and have tried two separate cards (one being my partner’s and having a completely separate billing address) for both cards im getting the error message that ‘We couldnt find an address, Please try again...

jamiii by Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Resolved! dissatisfaction

I used my insurance service but unfortunately the phone that was returned to me did not meet my requirements at all and I am very disappointed please follow up if you can

Can’t receive o2 texts

Hellosince yesterday I’m having trouble receiving texts from others on o2 network or networks that run on o2. I can make and receive calls. I can send texts, I can receive texts from networks that don’t use o2. Please help. Thank you

Liz1981 by Level 1: Joiner
  • 425 Views
  • 2 replies
  • 0 kudos

S24 Ultra pre order still not processed

I pre ordered the s24 ultra on the 21st yet as of today (launch day) my order is apparently yet to be even processed?Is anyone else having this issue or has any idea what is going on?

Uber-1148 by Level 1: Joiner
  • 801 Views
  • 5 replies
  • 1 kudos

Resolved! Not receiving OTPs or text messages

Hi!I’m currently regretting my life choices. Ported my EE number to O2. Have spent all day trying to resolve the issue with the missing text messages and OTPs. Followed @jonsie ’s advice to the letter. Had unhelpful suggestions on the phone and going...

ChrisWAK by Level 1: Joiner
  • 1153 Views
  • 5 replies
  • 0 kudos

Resolved! Bring PAC code from Vodafone to create an eSIM for that number on my current O2 handset

Hi, I am an O2 customer on a SIM only contract for my personal phone number which is on the O2 SIM in my device. I have received the PAC code from Vodafone for my work phone number, which is currently an eSIM on the same device. How do I take that PA...

staviva23 by Level 1: Joiner
  • 1002 Views
  • 2 replies
  • 0 kudos