Resolved! Change of name
I want to change the name and payment on my account as my granddaughter is now old enough to pay for her device herself and I want to add her name to the account
Forum Posts
AppNotWorking
Hello i’m having issues with logging in to the app and the website as well.
Password reset email blocked as unsafe url
I've got the same problem but can't phone O2 to fix as the robot keeps asking me to log in to my O2 account but my account keeps saying it doesn't recognise my log in, therefore asked for link to reset and got the Mcafee rubbish. Appears to be tellin...
Iphone Sending two text messages to everyone
Hi, I've recently ported my old phone number to O2 and since it has ported every time I send a text message to anyone they receive 2 messages. Any idea why this is and how to stop it? I've taken the SIM out cleaned it and reset the iPhone but it's st...
O2 messed up my PAC transfer and I am melting down
Hello! After 3's network issues in February I decided to switch from a 3 Contract to O2 Pay as You Go. I popped in the Sim on Tuesday and filled in the form to transfer my PAC. When it didn't happen on Wednesday I submitted the form again. Finally, I...
Resolved! I want to cancel a bolt on I made by mistake
I am in America for a few days and was going through the O2 app.i pressed on a bolt on called O2 travel in error and received an email saying that I have placed an order. I only wanted to find out what it was about and now I have no signal.I do not w...
Return to O2
Hi I I returned my Mobile as instructed by O2 using the Label they provided now lost I have a tracking no and receipt proof o postage Royal Mail say it is the responsibility of Micro Ingram what can I do losing the will to live
Divert when already overseas
This is my first post, so hope it’s in the right place.I need to divert all my voice calls straight to voicemail but need to retain the ability to use WhatsApp on Wi-Fi.I’m already in Mauritius and forgot to do it before I left. The call rates are re...
Visual voicemail
Can anyone help with visual voicemail, spoke to o2 three times and no help
Re: Is this email genuine? Further changes to your Direct Debit
As a result of this change my DD hasnt come out today
