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Forum Posts

Resolved! Cap

How do I put a cap on my account

Resolved! Physical sign card not working

Changed to a new iPhone, as part of the migration the physical SIM card will no longer connect to the network. I downloaded the digit sim which sort of worked, but caused lots of hassle with how contacts were stored, how to call via google etc. so de...

ALEXGT by Level 1: Joiner
  • 689 Views
  • 1 replies
  • 0 kudos

Rolling plan not gone out

Hi. My rolling plan has expired but not gone out of my account. I have lost my rolling data that I have saved. I have money in my account to pay rolling plan. I don’t understand why it hasn’t gone out

Jack34 by Level 1: Joiner
  • 463 Views
  • 2 replies
  • 0 kudos

Issues with your recycle/switch up selection

Hi, im trying to upgrade my phone, but i am unable to as my basket has crashed and i dont want to do my credit check again as this will affect my credit score, money has already been taken out! Please help.

Dante93 by Level 1: Joiner
  • 755 Views
  • 1 replies
  • 0 kudos

Resolved! New sim

I bought a sim for £15 dose this not come with it topped up?

Ciaran396 by Level 1: Joiner
  • 645 Views
  • 4 replies
  • 0 kudos

Patchy mobile phone coverage in village

Outside coverage is patchy. Inside it is poor. Who should I talk to about this, with the possible solution to erect a mobile phone mast in the village?

AndrewKM by Level 1: Joiner
  • 502 Views
  • 3 replies
  • 0 kudos

New Sim

Hi, I need a new sim for an iPhone SE that my daughter has given to me. My very old phone is no longer charging therefore I can't receive your text messages on it. I now can't access my o2 account as a text needs to be sent to verify. Please could yo...

Resolved! Porting day come and gone

Hi, new to o2 and today was my porting day from giffgaff. In a nutshell nothing has happened, giffgaff sim still works, o2 number is still on the number that went with the sim when it was supplied. O2 sim was inserted into new phone Friday , email fr...

K9david by Level 1: Joiner
  • 1369 Views
  • 6 replies
  • 0 kudos