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my card keeps being declined by O2 for top ups despite there being no problems with it

For the past week I have been trying to top up my phone and the card is declined despite my bank confirming that there is no problem with it.Customer services unhelpful but one agent suggesting it may be something to do with ID?Also told to visit an ...

Life in Danger - Travel Zone 2 data bolt not applied!

Help!! I am in Johannesburg and I need data asap - I have requested a zone 2 data 500mb but it has not gone through. I need this asap! james

Resolved! IPhone 12

i have just upgraded to a IPhone 15 from a 12, i am planning on give my 12 to a friend who is on different network, can anyone tell me if my 12 would be blocked to other networks or will it be ok

Can't receive sms or calls

My phone was stolen just over a week ago. The next day I got a new phone and SIM card and I haven't been able to receive phone calls or sms messages since then. I can make calls and send sms messages, I can also use data. I've been issued two more SI...

Unable to receive text messages when abroad

HiCurrently I am in India and having issue with receiving text messages. I am using iPhone 11 Pro and I have tried the following things: restart phone, restart network settings, changing network provider but nothing seems to have helped. Any suggesti...

Can not get on myO2

Can not access myO2. My account number is xxxxxxxxxxxxx. Please advice.

Woeful Signal PA2 Area

Will the issues of abysmal signal in this PA2 postcode area ever be improved? They appear to be getting worse despite me and others reporting this regularly we are always advised of no network issues which is clearly untrue.

I can't login to my o2

Heloo I can't login to my o2

My o2 log in issues

What is going on with the my o2 app or my o2 in general. I’m unable to log into the app it’s been at least 5 weeks now. And when I log into my o2 on a web browser I’m unable to view anything but wifi hotspots. also I’ve received a weird letter in the...

PHONE WITHOUT SERVICE

Hi everyone,A few weeks ago my sim card was stolen from myphone (it’s a long story but basically it was done to try and commit fraud against me as they used my phone number to reset passwords and gain access to my accounts as I received some emails t...

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