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Forum Posts

Phone cutting out, poor signal, and mast down

Hello, I have been with O2 for 23 year, I feel very loyal to O2, my husband and children all have contracts with o2 but for the past 4 months at least the signal in my area and the City of Bath where I would be below and acceptable service for the £5...

Resolved! Phone mast near me down for over a week. No signal at home. GL17

A phone mast near me has now been down for over a week and I am unable to get any O2 service in my house, which I used to be able to. I have signal but no connection to the network and my phone shows the "Emergency calls only" status. The phone works...

Charles73 by Level 1: Joiner
  • 2828 Views
  • 6 replies
  • 0 kudos

Cancel bolt on

How do I cancel travel bolt on

Bunt by Level 1: Joiner
  • 711 Views
  • 2 replies
  • 0 kudos

Possible scam?

Hi, I have just received a phone call saying there was a problem with my sim card following the merger of o2 and virgin. I felt uncomfortable with how this was going so I hung up and decided to contact yourselves this way as I feel better knowing its...

Resolved! Disney plus

can you please take disney plus of my account ,i dident realise i had this yntil i upgraded my phn today and snt know how to do it thanks.

Maggie54 by Level 1: Joiner
  • 554 Views
  • 1 replies
  • 0 kudos

Problems with website

Hello,Why is it that when I TRY sign in to pay my bills, the site is always playing up?Each time I can not sign in, or the page just goes back to the home page and when I try to reset my password in case I have it wrong the email you send it not open...

loosing connection indoors on a regular basis.

Hi, both of our phones have the same problem, whilst making or receiving a call from another mobile the call seems to break off, it then comes back on. When it`s on it`s as clear as anything. I have tried taking out and replacing the sim cards on bot...

gardener1 by Level 1: Joiner
  • 923 Views
  • 4 replies
  • 0 kudos

Refund

Im trying to purchase an Iphone 15 pro max. I got to the stage of setting up the direct debit, and it took out the £30. Now, it's asking for another £30 as a reservation. You took out the £30 already, I need that back so I can actually place the orde...

html5 by Level 1: Joiner
  • 666 Views
  • 2 replies
  • 0 kudos