Get tech support for your O2 issues

Resolved! Legacy number migration

I've not had access to my old legacy phone number for 10 days. STRESSHours of phone calls to the purple legacy team.Started with the letters about the billing changeI phoned them they set up a new account for my 3 numbers on 360They sent sims.Waited ...

Resolved! Adult sites can’t access

Hello. I purchased my sim card on a seaman’s club named Duckdalben. I was trying to access 18+ sites and cannot access. Can you help me regarding my problem?

Resolved! I accidentally ordered an E-sim

I upgraded my sim only contract to a cheaper but accidently ordered an E-sim/ My phone is not compatible with E-sims. I currently have an 02 sim card, is it possible to use that instead of the E-sim?

Resolved! Can't send text message with O2 - error 0

Hello to everyone, I would really appreciate your help please, regarding a problem I'm facing currently with my Samsung S23, while trying to text a specific person/UK number (iPhone). Upon Send, I get a failure and this message pops-up "Can't send me...

Mobile Data Not Working

Got a new SIM. All settings reset. Device rebooted a few times, but the mobile data not working.

No top up code

Free for year

eSIM activation

Hello, I am an existing 02 customer who switched to a sim only deal last night, still with 02. This was done via an eSIM. I was told to wait for the swap to go through and then log on to my 02 to download it. However, not the swap has gone through, I...

SMS Messages When Abroad

I have a zero cap on my monthly account.I am unable to receive SMS messages. Not even from O2 to log into my account!What can I do?

What is my final bill and where it will be?

I disconnect on the 07/06/2024 my O2snd went to other network, I cancelled my direct debit too and waiting for the final invoice! When it will come?

Porting number

My number was ported from talktalk (physical sim) to o2 (esim) yesterday and I have not had signal for ca. 24 hours. I have restarted my iphone 11 pro multiple times to no avail. I cannot access my o2 account as they are sending a code to my linked n...

O2

Forum Posts