Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi all, I ported from Virgin to O2 around 10 months ago now, and since then I have been unable to send SMSs to some (but not all) numbers.I will get a message saying that the number isn't formatted correctly, but they definitely are.I have tried this...
I was part of a scam on 31 July and reported it immediately but it is still in not resolved I have rang numerous times but no resolution.
I need help. I can not receive or call on my device. My WhatsApp works but I can’t contact you on this. Will someone help me please
I want to cancel my 02 sim contract
Hi All, I'm really hoping someone can help me. Three weeks ago I upgraded to an iphone 13, and I've noticed that when the mobile data looses signal it doesn't always automatically reconnect, although I can force it to reconnect by turning on and off ...
My 4g has recently started dropping to H+ and then completely.The same with my phone signal. It was 3+ for weeks, and now it's 1 bar, to dropping off completely aswell.
I’m hoping someone can help me as o2 technical have been more than useless. I bought a watch from apple, i go into the Apple Watch app to mobile services and then onto set up mobile service then set up mobile service. I get the error message: oops so...
My wife and I have identical phones (Samsung Galaxy J5 (2017)) and are both on O2 Classic PAYG.Yesterday she was getting calls on her mobile from friends saying that they were unable to call my mobile.We were sat together on the sofa. She tried phoni...
As above stated, my i phone for the last 24 hours does not allow me to make calls or receive texts. Only calls via whats app. I require my phone for work purposes I really need support, but unable to get contact via your platform which is frustrating
Hi,I would like to request for PAC code and cancel my mobile contract.
