Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Can't complete registration on Network Issues page

I'm attempting to register on the "My Network" section at https://status.o2.co.uk/ but am unable to compete the SMS verification step. 1. I enter my O2 mobile number and click "Click here to validate this mobile number".2. The link text changes to "P...

I need to speak to someone

Hi I ordered a new sim card on the 14th of June tgen another on the 19th as it hadn't come one has turned up but is saying its not got a connection can you add my number to this sim card that had come

Mggrimes by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Changing my tariff

I’m trying to download my e sim, the security code to access my o2 account goes to my phone which now says no service so the code is not coming through

Becky22 by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Not all calls received with new O2 SIM / Account

I recently started a contract and ported my old number this week. This seems to have worked in terms of signal and making outgoing calls, but some friends and relatives say they get call diverted message (which I haven't set up) or no ring tone whats...

Ian26 by Level 1: Joiner
  • 751 Views
  • 5 replies
  • 0 kudos

My number

Hi I can't use my number to access my account the number that comes up to send the text to isn't mine

Deadhead by Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos

Digital sim card activation?

I've just received my new upgrade phone, but can't connect as I'm getting a message saying no sim card. I opted for a digital sim so don't physically have one, how do I activate the digital sim?

JillyT by Level 1: Joiner
  • 366 Views
  • 2 replies
  • 0 kudos

Log in problem

When I try to log in on the app I enter my email and password and it asks to verify by sending a code to my phone number. But the only phone number option is incorrect I have no idea who’s number it is

Am125 by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

No network cannot place calls

Hello I haven’t had any network to dial out on my phone for 2 days can you see what the problem is please

Andrea6 by Level 1: Joiner
  • 385 Views
  • 2 replies
  • 0 kudos

I pad pro sim card

I have an I pad pro but I can’t use it without linking it to my phone how do I resolve this ????

Stevegee by Level 1: Joiner
  • 323 Views
  • 2 replies
  • 0 kudos