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Login online with phone broken

Hi 02, My phone has been damaged, and I'm trying to login online to sort a new phone through my account but can't verify my email address as I can't get the verification code sent to the phone. Thanks,Dan

I have 5G and 4G signal but i have no internet

Resolved! deactivate esim and activate esim on another phone

I have purchased new iphone 15 plus, i need deactivate esim on my current iphone xr and activate esim on iphone15 plus. please let me know the procedure. Thanks

Active eSIM

Hii cannot get into my O2 as I have no service so the code isn’t coming through on text I cannot active my eSIM

Roaming in portugal

Not connecting to mobile service here despite confirmation email

Is there a cal

Not connecting to mobile service in Lisbon despite confirmation text

Access my bill online

I can't access my o2 bill on the app, so I can't access regarding my bill

Data Bolt On

The only data bolt-on currently available when I login to my 02 account is an 8G for £22. Can you advise why the cheaper bolt-on options are no longer available as they are still advertised under the bolt-on terms and conditions? I am looking to purc...

Booster Box

Our booster box not working, It is seriously affecting our business, we desperately need a new one etc

Resolved! Message about deactivation/change

Please can someone advise about a text I have received that doesn’t make sense to me. I haven’t changed or cancelled anything?The text is as follows:Just confirming your order has gone through - thanks. Your order number is NC79006232, and you can ch...

O2

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