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Esim

I got a new phone and package with an eSIM. When trying to set it up I am told that my old iPhone’s sim does not support eSIM transfer and that I should contact O2. Can you advise me what I need to do. Thanks

Still no connection

Still no service, should have been live by now

Phone number for verification is not mines?

Can't access my account to pay my bill as it it not my phone number to verify via sms

Trouble using 4 G away from home, needing to speak to someone, can’t find a tel no

As above in a nutshell

Resolved! I have a note 20 ultra, but none of my incoming calls have caller Id

When I upgraded my phone, my line was accidentally turned of by O2, since it's been switched back on I no longer have caller ID on incoming calls

Resolved! Cannot redeem extra

I have selected an extra to redeem and the ‘continue’ button does not redirect me to the Disney+ site as stated.

Resolved! No signal

Updated my tariff and now I have no signal. May be the SIM??

Verification codes

O2 says it can’t send me any more verification codes. Why

I've had no signal at all for over a week

My phone has not had signal for over a week, I can't go out because I won't be able to contact anyone & no one can tell me why. I've had countless new sims & e-sims & the issue is not resolved. I've had Apple run all the tests on my phone & it is not...

Resolved! Activating sim

My sim has been deactivated. I can not activate or use my new phone. Please help

O2

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