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Hi bill payment issues

I already did my bill payment but still i get restrictions on my data and everything thing my sim card number is [removed] and the payment reference is [removed] [mod edit: as this is publicly viewable we've removed some personal info. Thanks ]

Lavkumar by • Level 1: Joiner
  • 458 Views
  • 2 replies
  • 0 kudos

eSIM profile not installed on iPhone.

I followed the procedures for downloading an eSIM on my App following a recent upgrade, but at the end of the process I got a message stating that my ESIM profile has not been installed. It says try again, but the ‘Try Again’ button does nothing. If ...

Trev3 by • Level 1: Joiner
  • 1867 Views
  • 5 replies
  • 0 kudos

Can't send data voise or make calls - URGENT!

Help.Flying to France in the morning.Can't call or sms or send dataThis maybe a billing issue but I can't login in as you want to send an smsCan't see how to use Live Chat. Website sends me around in circles.

Resolved! I have got a new phone

Hiya, I have purchased a new phone. Can I just pop my current SIM card in or do I need a code from yourselves? Regards, Belinda

Bels by • Level 1: Joiner
  • 539 Views
  • 4 replies
  • 0 kudos

Need to take the bar off my phone

Hello i I had my phone stolen at the weekend I rang o2 and they put a bar on my phone however I have received my replacement sim today and cannot use it due to the bar please can this be lifted?

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