Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Keeps saying I can't log into my o2 app it should take 48 hours. It been over a week now. Please help
I am receiving some sort of premium message alerts that are costing me £1.25 per message and there are multiple messages per month. I have tried messaging stop to the number I have spoken to someone regarding this from O2 however they were extremely ...
The signal in broadheath for over a week is intermittent due to a mobile mast not connected in dunham Massey near my house Iv had selective signal & not been able to get hold of people I’m on hardly any 4g it’s very bad Iv paid my bill and had hardly...
My parcel got dispatched on Thursday 12th October with next day delivery through DPD and I haven't received it yet, but DPD can't help as O2 have given me an incorrect tracking number, any help would be appreciated
HELP WITH NETWORK!! For the past couple of days I have had no network.I have tried to get assistance online but the VA is pants. No matter what time of day I try the chat, agents are always busy. SUPPORT IS APPALING!! I can only use my phone when I a...
How do I add my mobile hotspot to my O2 account? I tried to link for adding devices but the code did not arrive on the devices SMS messages. I then sent an SMS test message from the device to my mobile phone, and another from my phone to the device. ...
watch ultra 2 status shows no connection on mobile data but shows o2 plan active
My phone has been terrible recently, I pay so much money because my bills have been increased yet I can’t use my phone to its full capacity. When I make a call it pretty almost every time fails, the internet connection is bad. Pages won’t load, messa...
Hello, I’ve just received my iPhone 15 pro max and it is not reading any of the sims I insert. can anyone help?
Hello, I am trying to restore my icloud onto a new phone- my old phone won't turn on so I can't get the verification code
