Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Money

30 pounds was taken out of my account even though I didnt actually buy the phone

Jayden7 by Level 1: Joiner
  • 281 Views
  • 1 replies
  • 0 kudos

Apple iMessage Phone number

So I have just moved to O2, I cannot find anyway to message o2 support on the web but that's a conversation for another day.My sim is active but the iphone will not allow me to add my phone number to message or facetime it just errors, so it is insis...

Woofdoggy by Level 1: Joiner
  • 584 Views
  • 5 replies
  • 0 kudos

Can't receive calls or texts even after new SIM

Im at my wits end here, i recently found out on monday last week that my number is coming up as unknown to people trying to call me (I do have data and can make outgoing calls/texts to anyone fine though). It could have been happening for awhile prio...

Cstn by Level 1: Joiner
  • 2226 Views
  • 8 replies
  • 0 kudos

Resolved! eSIM

I received my new phone and I’m unable to install my eSIM. There was no QR code to activate and when I was transferring everything over from my old phone no message appeared to activate it. I'm unable to use my phone without WiFi now, can anyone help...

Shauna98 by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

O2 Cut Both Phones Off - eSim

Step 1: I tried transferring the eSmi via the settings... the easy way was never going to work. Call O2 my phone tells me. Next step: call o2... They cut me off by ordering the eSim, the last thing I heard. "I will guide you through how to do it"... ...

oppp by Level 1: Joiner
  • 1079 Views
  • 11 replies
  • 0 kudos

Fuming!!!

Paid my bill all up to date and these ******s have just cut of my 2 buisness phones … lost thousands today … how do I contact these ******???

fuming70 by Level 1: Joiner
  • 284 Views
  • 2 replies
  • 0 kudos

My texts and calls are not going through

Lately my phone calls and texts are refusing to go through and are all going through about 2 hours later - by which time I have normally seen whoever I am sending them to!

NottsVet by Level 1: Joiner
  • 352 Views
  • 2 replies
  • 0 kudos

screen replacementr problems

had my phone screen replaced afer cracking it 12 months ago in a car accident.Got rid of my monthly contract as i was not workingNow i replaced my screen it will not let me use my password.I never really used it before,i used the drawing a pattern lo...

steve_67 by Level 1: Joiner
  • 259 Views
  • 1 replies
  • 0 kudos

O2app

Hi I have entered on the app to log in my email address and password. Selected code to be sent to my mobile number but it says it cannot send a y more codes ask for help….?

Baddy by Level 1: Joiner
  • 267 Views
  • 1 replies
  • 0 kudos