Hi. I had a log in for the my o2 app so forgot my password I’ve tried to reset it and now when I log in it says there are no accounts registered to the log in? My upgrade is due in a couple of months so I need to get this sorted in order to complete ...
I have just signed up with O2 and received a Pay Monthly SIM. When I put the SIM in my phone I get a Network Locked message and a request to enter a "SIM Network Unlock PIN". I eventually managed to get through to O2 and they suggested entering "0000...
Still waiting for my e-sim to be activated [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
why is my bill so high?
Hi, I was told the SIM swap would take 24 hours, can I get an update please? Regards Andy
I have a business account and viewed bills online before and now it says the page can't be found. It's not a wrong address, I clicked a link on my account page, so it's the page thats brokenI have also tried other browsers. the same message appears e...
I need a puk code my sim is blocked when I sign into my 02 account it's saying it's sent me a 6 digit code for confirmation but because the SIM card is blocked I have no service or signal I'm not receiveing the message with the code and I'm in work h...
How do I turn off age restrictions
I have already rang and spoken to someone regarding sending my Samsung fold 4 back for repair as there is a software problem. I didn't get a booking returns reference number from them to fill out the royal mail returns form. Thank you
I've put my physical nano SIM from my old phone in a new iPhone 16 with iOS 18.This is all working fine without issue. I then tried the "Convert to eSIM" in the iPhone 16 settings, but this fails with this error: So I was wondering if anyone else had...
