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Forum Posts

Unknown caller ID

I appreciate that there have been a lot of other posts, but I remain stuck. I've gone through O2 support, had the CLI presentation facility bolt on added and had a network reset on my phone - still doesn't work. Any suggestions or do I just leave O2 ...

Stupified by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! No signal

I have been told I need an sim as I have a new phone which will be emailed to me. But now I have no signal on my phone at all and I need this for my business

App no access

I can't get into my o2 it kicked me out after 5 years now saying not avaliable in my country can't see my account and only getting virtual ass. Can't get live chat without app.this needs sorted uk I'm in never had problems before I checked if my phon...

New iphone not picking up the O2 network

New iphone 15 pro is not picking up the O2 network & not allowing me to make calls so I can't call them for help. When I go the the PHYSICAL SIM section it is saying that the Network is not available? But the Network provider is listed as O2 58.0? Ho...

Lisa_P by Level 1: Joiner
  • 7 replies
  • 0 kudos

Wireless charging iPhone 15 pro max

I’m having trouble with wireless charging ? The phone is less than 6 months old. It will charge if I plug in a usb charger but won’t charge wirelessly and I’ve tried multiple wireless chargers ????

Resolved! Restricted service

Pay bill when restricted online as can’t call

Stef21 by Level 1: Joiner
  • 1 replies
  • 0 kudos


Hello.. I have a balance of 60 € in my account. Now the balance is 0, knowing that I did not make calls or use the Internet. Please know the reason for withdrawing the balance?

Can’t view bill

I can’t view my bill via the app. It says to call o2 but I have just spent the last hour on the phone to them. Can’t seem to find it via the web either. Any ideas?

Rach86 by Level 1: Joiner
  • 1 replies
  • 0 kudos