Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Ported my phone number from 3 , now meeting up with friends etc, Have noticed that anyone on a 3 mobile when they call it comes up as my number not recognised. However this issue doesn't exist with anyone on any other mobile phone carrier eg Vodafone...
I am on a pay as you go sim. I want to change my phone and go onto a contract can I keep the mobile number I have already? How do you do this?.
Hey folks. Been having a shocking customer service experience for the last couple months so trying help here. I’ve got a pay monthly rolling contract sim which works fine for the first 10 or so minutes and after this the data simply turns off. Still ...
My area is completely fine for signal but unfortunately I am having signal issues. I have tried resetting the phone and network as suggested by 02.
Morning All, I don't know about anyone else, but I raised a complaint about network coverage in the Putney hill area well over a year ago, and was fobbed off that there were no issues. I know the process O2 go through having worked in this field befo...
My phone signal keeps going from 4G to H+ almost every minute.. I've changed my sim 4 times and my phone 3 times so it must be you. I changed my settings 6 times and factory reset my current phone. I haven't paid my bill because you refuse to correct...
I want to know about roaming in turkey .I'm going there for 5 days .
Hi there. I'm about to pull my remaining hair out with O2. I replaced my SIM with an esim to use the dual SIM on my phone. That was almost 3 weeks ago. Since then I've been unable to connect to 4G. I've seen others with the same problem here and the ...
I have a business account. 4 handsets all with unlimited tariffs, yet recently being charged over £1500 for GPRS calls....this was streaming, not 'calls'. WHY???? I am at the stage where I wish I'd stayed with Three, we had unlimited data, calls and ...
Hi, I have a smart watch and on my previous contract I paid £3 a month for cellular, allowing me to use the watch as my phone without being in rang of my phone. I lost this when i moved over to o2 but was wondering if i coukd get an add on for it? I ...
