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Forum Posts

Slow data speed

I've recently moved to a new house and I'm experiencing extremely slow internet. It takes 10-20 minutes just to load a web page. What can I do?

Lahiru by Level 1: Joiner
  • 581 Views
  • 5 replies
  • 0 kudos

Phone signal in house

I get really bad phone signal in certain rooms in my house - one of these being my home office. I need to make calls for my job so it makes it really difficult. Is there anything I can do to improve this?

Lauren33 by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Resolved! iphone Gift

I have gifted an iphone to a friend but he cannot use email because my address keeps coming up

Antonia11 by Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Resolved! Scammer Problem

I have just received some text messages and emails apparently from 02 saying that order confirmed and bundles removed and now that someone is trying to contact customer services. I have checked account on my 02 app and cannot see any order and have t...

Mel14 by Level 1: Joiner
  • 513 Views
  • 3 replies
  • 0 kudos

sim card

i put the new sim card in my phone but it’s saying o have no service so i can’t activate it

gabs11_ by Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos

My O2 account not activating/working

Hey, I recently got a O2 sim card, and am trying to transfer my old number, but the my O2 account page isn't work, I click sign in, it takes me to a code verification, I put in the code, and it takes me back to the sign in page and loops. I'm not abl...

Jord_ by Level 1: Joiner
  • 465 Views
  • 2 replies
  • 0 kudos

Hello

hello, I have bought new iphone and requested qr code sim for it on my o2 phone. Now I can't use the o2 app to login as my sim on old device doesn't work and can't check where is the code? What should I do?

Anna35 by Level 1: Joiner
  • 315 Views
  • 2 replies
  • 0 kudos

Resolved! Personal Data Usage

Hi. How does a mobile phone provider calculate monthly personal data usage for a bill? And how do they know if the data used is via WiFi or via mobile data? Hope that makes sense! Thank you in advance.

Very weak signal

The checker says I should have good indoor and outdoor coverage with O2 at my postcode. But it's very poor with hardly a signal.

Bethanne1 by Level 1: Joiner
  • 443 Views
  • 3 replies
  • 0 kudos