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I wanted to keep my old number

Dear Sir/Madam I've just transferred from Sky mobile to o2 and have just set up my o2 account and the number is different. I did sent in a PAC number with order to keep my old number but this hasn’t happened and I’m just in a bit of a panic. I’m disa...

Ongoing Roaming Issues

Hi all, bit of a long one. My phone was stolen in Feb, bars placed etc, and had a nightmare getting the new phone and bars removed but was eventually fixed. I went on holiday to Jersey and had no roaming. I didn’t all of the fixes on here for APN, re...

Re: Number porting not done

Calling 02 is a joke. No help. On June 10th this year I moved from Vodafone to 02, sent PAC to 02, was told Porting/migration could take 48 hrs. Received my handset and temporary sim card, proceeded inserting Sim and transferred everything from my ol...

No text working since number change over

Help not had text messaging work since number ported in 31st may raised 3 times over 202, my O2 and socials all 3 references closed without issue being resolved all said its been sent to back office to resolve ASAP. Non get back to me all they do is ...

Number not porting..at my whitz end!!!

Hi I'm looking for any help/suggestions to anyone been through what I have..its going to be a long one apologies in advance! So I recieved my new phone on Friday, previously had a phone out in my partners account. So both contracts were from tesco mo...

cant login to my02

Resolved! Porting problems

Anyone got any ideas?02 got my pac code , and got my provider to terminate on the 19th , when they were due to port it , nothing happened.got in touch with them , it'll definitely happen tomorrow, nothing.got in touch today and apparently they don't ...

Chance my new number to my old number

Hi Support, My name is [removed] Recently l changed my contract with a new SIM Card and new number: [removed] Could I now transfer back to my original mobile number of [removed] Kind regards, Nigel [removed] [mod edit: as this is a publicly viewable ...

Unable to log in due

Hi, I am having trouble logging as you need to send a code to the mobile number which is not mine it's my mums and I pay for it. I don't have the ability to contact my mum right now and need to log in as I want to link my son's number to the account ...

Old text

I need to access text messages from November 2022 but my phone will only go back to December 2022. How can I access older texts?

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