Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

Screenshot_20231007-210417.png Screenshot_20231008-031712.png Screenshot_20231001-031921.png Screenshot_20231007-113140.png
Grammo by Level 1: Joiner
  • 2602 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 4924 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15385 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 7870 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7273 Views
  • 6 replies
  • 0 kudos

"Access Denied" for pages on my own NAS when on O2 Mobile

After restarting my phone (which is necessary occasionally) I get blocked from my own html pages (hosted on my NAS) when using mobile data. It works fine over wi-fi. The "Access Denied" page I get instead states:This page has been blocked for either ...

WhatsApp

Hi, is it possible to restore deleted WhatsApp messages?

MKradft by Level 1: Joiner
  • 244 Views
  • 2 replies
  • 0 kudos

Text

You- 4:31 PMI am trying to enter a competition on a radio station all I have to do is type a word and send it in to them by text but it keeps failing to send

Tosh1963 by Level 1: Joiner
  • 149 Views
  • 1 replies
  • 0 kudos

Mdk code for my s9

I have an s9 but it's asking for a MDK code? I was told you can send me one as this is my business phone which is needed? Thanow for your time

Paul83_ by Level 1: Joiner
  • 248 Views
  • 2 replies
  • 0 kudos

Can't pay bill

Dear o2,Please get back in contact with me, as I am in a loop where costs are unfairly spiralling up.For some reason my credit card block O2. now my payment was late, which resulted in my o2 not working (can't call and can't use data). When I try to ...

WiFi Calling

Hi, I have an iPhone 14. Wi-Fi calling is toggled off and when I try to toggle it on, a message tells me to contact you to turn it on. when I’ve checked in the o2 app, it says that Wi-Fi calling is enabled on my account, but I am unable to use it bec...

kaosimian by Level 1: Joiner
  • 231 Views
  • 2 replies
  • 0 kudos

Resolved! Bill

I have paid my bill early will they still take the direct debit on the day ?

Kane by Level 1: Joiner
  • 222 Views
  • 2 replies
  • 0 kudos