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Forum Posts

Unable to place international calls

Hi, I am unable to place any calls to an international number (just tried calling a swiss number several times), even when using the correct prefix (in this case +41). What should I do?

AW9 by Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Mobile service issue

I need help, I can’t send or receive texts or make or receive calls! I have paid my bills and I’m up to date - I tried to speak to apple and they referred me to my provider. I’m not able to call. Please help

Luna_cat1 by Level 1: Joiner
  • 345 Views
  • 4 replies
  • 0 kudos

Resolved! My memorable name

Hi! I had fraudsters trying to scam on my phone last night. They pretended to be from O2. Because of that I want to change my memorable name answer. How do I change it? Thank you.

using phone abroad

Hi imgoing on holiday to spain do I need to add a bolt on to beable to use my phone when I'm away ?

VivS14 by Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos

No not port in since 24/6/2024

Hi ,I have purchase 2 new sim only contract deal through Uswitch and requested to keep my no, I have provided PAC code from skymobile to the O2 via online form on 24th June for me and my wife's no to keep, which we are using from more than 10 years a...

Amit1 by Level 1: Joiner
  • 349 Views
  • 2 replies
  • 0 kudos

Hi bill payment issues

I already did my bill payment but still i get restrictions on my data and everything thing my sim card number is [removed] and the payment reference is [removed] [mod edit: as this is publicly viewable we've removed some personal info. Thanks ]

Lavkumar by Level 1: Joiner
  • 319 Views
  • 2 replies
  • 0 kudos

eSIM profile not installed on iPhone.

I followed the procedures for downloading an eSIM on my App following a recent upgrade, but at the end of the process I got a message stating that my ESIM profile has not been installed. It says try again, but the ‘Try Again’ button does nothing. If ...

Trev3 by Level 1: Joiner
  • 878 Views
  • 5 replies
  • 0 kudos

Can't send data voise or make calls - URGENT!

Help.Flying to France in the morning.Can't call or sms or send dataThis maybe a billing issue but I can't login in as you want to send an smsCan't see how to use Live Chat. Website sends me around in circles.