Hi, I have just received a phone call saying there was a problem with my sim card following the merger of o2 and virgin. I felt uncomfortable with how this was going so I hung up and decided to contact yourselves this way as I feel better knowing its...
can you please take disney plus of my account ,i dident realise i had this yntil i upgraded my phn today and snt know how to do it thanks.
Hello,Why is it that when I TRY sign in to pay my bills, the site is always playing up?Each time I can not sign in, or the page just goes back to the home page and when I try to reset my password in case I have it wrong the email you send it not open...
Hi, both of our phones have the same problem, whilst making or receiving a call from another mobile the call seems to break off, it then comes back on. When it`s on it`s as clear as anything. I have tried taking out and replacing the sim cards on bot...
Why am I getting call failed when dealing certain numbers
Im trying to purchase an Iphone 15 pro max. I got to the stage of setting up the direct debit, and it took out the £30. Now, it's asking for another £30 as a reservation. You took out the £30 already, I need that back so I can actually place the orde...
I recently (end of May) moved from a business account (at end of contract) to a personal one. I've been trying to get my number migrated over. I've been on the phone to do the process twice and neither time has worked. The last time o2 told me I'd re...
I’ve recently moved to dubai and purchased a sim here. Does this mean I can end my phone contract here?
My mobile has stopped working during a conversation with customer care who were supposed to be cancelling a bolt on.Not able to make or receive calls or messages,advise please
Hi, I have been trying to preorder the new ipad, online and via phone, as soon as I get to the direct debit screen the account is validated, I select continue and this error pops up every time, even on the phone they were getting the error
