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Phone number

Hi there I recently cancelled with my old provider ee and wanted to keep my existing phone number so as asked I got a PAK code and when I bought my 02 SIM card the man in the 02 shop setup the sim card for me, so now Iv put my new SIM card in but it’...

Resolved! Watch esim

How do I put the esim on the galaxy watch ultra? It was in Myo2 ready to be activated but it has activated as a secondary esim on my phone, I tried to request a new esim through Myo2 but it's just giving me access denied and the CS is just telling me...

Phone

I ordered a phone on the 23 August to be delivered to my address it was supposed to come on the 27th August it still as not come

upfront refund credit rejected

I am new customer at O2 I just sign up my credit check got decline before credit check I gave 100pound upfront credit got decline where my upfront refund

Sim duplicatikn

Is it possible to duplicate a sim? Son has an iPhone, but I only want him to have a Nokia during the week and don’t want to keep taking the sim in and out.

Repeated "Thanks for activating visual voicemail" text alerts?

Hi there. I keep getting texts saying "Thanks for activating visual voicemail", but I've never actually done so (it's 2024, who uses voicemail?!). These appear to be official O2 system messages - there are no links out, my phone recognises it as comi...

Resolved! Charges

I am in Dubai.Can I avoid extra charges if I just use hotel wifi

Lost my sim for my tablet

I’ve lost the sim for my tablet, as my tablet it connected to my mobile phone number, this means I can’t access my account because of the security, it’s asking to send a code to the number connected with the sim I have no access to

Neither of my eSIM nor the physical sim is working for making a call or receiving a message.

My O2 number ********** is not working for making a phone call or receiving a text message, but it can answer a phone call. Please help me. Thanks. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Using o2 sim abroad, data not working?

Hi, I’m in France at the moment and I’m using a temporary O2 Sim in order to get roaming data in the EU. I arrived yesterday and the Sim was fine but today it has stopped working, I’ve done the checks to make sure that roaming data is on And accordin...

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