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Forum Posts

Data slow to work and phone calls drop out - GU21 postcode

This seems to be a known issue at O2 but has been going on for months with no resolution. How do I raise this to a more senior level? Data takes ages to kick in (up to 15 mins) when coming off wifi, and phone calls take 3 or 4 attempts before it can ...

Greg-O by Level 1: Joiner
  • 787 Views
  • 2 replies
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O2 4g signal is down to one bar in Kirriemuir

The O2 4g mobile signal has been down to one bar of signal strength around Kirriemuir, Angus for days. Many phones affected, even outside. We left EE when the same thing happened a few years ago. Now that EE and O2 are bed fellows, is the same thing ...

Fold6 issue

I'm one of the users who are having issues with the fold6, I'll post the links to my posts on Reddit... https://www.reddit.com/r/GalaxyFold/s/4xI4AZteDk https://www.reddit.com/r/GalaxyFold/s/DiDMQZWQ2V There are other users who have posts about this ...

Paul820 by Level 3: Thinker
  • 857 Views
  • 2 replies
  • 0 kudos

Number not ported

My iPhone was disconnected from Vodafone this morning at 8.30am but has not yet been connected to O2. When will this happen?

NotPorted by Level 1: Joiner
  • 774 Views
  • 5 replies
  • 0 kudos

Porting from Lebara to O2 gone wrong

Hi, can anyone help me to know where to go from here? 12/8/24 Initiated port from Lebara to O213/8 Port took place, partly. By evening, could receive texts and calls on the ported number but not make calls, send texts, or use data.16/8 Called O2, the...

Visual voicemail warning

Hello,Why do I keep getting on.my pixel 7a: "Thanks for activating Visual Voicemail. Note: if you have data turned off, or can't get data coverage, you'll need to dial 901 to check for messages."Thanks

Phone number

Hi there I recently cancelled with my old provider ee and wanted to keep my existing phone number so as asked I got a PAK code and when I bought my 02 SIM card the man in the 02 shop setup the sim card for me, so now Iv put my new SIM card in but it’...

Iain1488 by Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos

Resolved! Watch esim

How do I put the esim on the galaxy watch ultra? It was in Myo2 ready to be activated but it has activated as a secondary esim on my phone, I tried to request a new esim through Myo2 but it's just giving me access denied and the CS is just telling me...

Paul820 by Level 3: Thinker
  • 2757 Views
  • 15 replies
  • 0 kudos