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Voicemail

I have a notification on my phone (Virgin Samsung Galaxy) indicating a new voicemail message and the number ********177. When I dial this, it says this number has been barred and I cannot be connected. I've tried ringing Customer Services and they co...

Resolved! SIM activation

Activation of replacement SIM SSN [removed] has failed.Old SIM [removed] remains active. Unable to find replacement SIM SSN in the "Activate SIM" window. [mod edit: as this is publicly viewable we've removed some sensitive information. Thanks ]

Hi

Hi i didn’t receive the calls  

Add a phone

Will this overwrite my existing or remain seperate ie. Two bills on one account via my o2

Lucy785 by • Level 1: Joiner
  • 264 Views
  • 1 replies
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No service with new e sim

Very poor service from O2. I had a sim only account and yesterday upgraded to a new I phone and transfer to e sim . The phone arrived yesterday . The e sim wasn’t available until today. I received a notification to accept activation which I did. It t...

Claire40 by • Level 1: Joiner
  • 739 Views
  • 3 replies
  • 0 kudos

Resolved! Sim swap

I lost my phone. I have a blank sim and want my number transferred to the blank sim

Karen1967 by • Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

Resolved! Call waiting

My phone will not allow call waiting what can I do 

Dedem18 by • Level 1: Joiner
  • 507 Views
  • 1 replies
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Resolved! Received call about SIM card replacement

Hi, I have received a call about a SIM card replacement from 023 8097 0894 and got an email from noreply@o2mail.co.uk asking for some details. Do I need a SIM card replacement or is this fraudulent? Thank you

Tick-tock by • Level 1: Joiner
  • 2067 Views
  • 1 replies
  • 0 kudos

Need help logging I

I am trying to log into My O2 account. I only have an iPad and not a phone contract with you, when I am trying to login, it is suggesting it sends a code however the code is not arriving at my iPad so how do I get into my account?

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