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Forum Posts

Resolved! Tracking phone repair

Hello, I recently sent my phone for repair, I sent the phone through special delivery so I could track it through Royal Mail and it arrived in England on Thursday 5th Jan. (I live in Northern Ireland). However since the phone arriving I have had no u...

Annie6 by Level 1: Joiner
  • 657 Views
  • 1 replies
  • 0 kudos

iPhone unresponsive and can't switch off

My little boy touched my phone whilst on FaceTime and it seemed to lovk to a blank black screen couldn't end the FaceTime call and it still shows that screen on background apps now I can't open any icons and can't shut or reset the phone i can scroll...

Sunni by Level 1: Joiner
  • 762 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung S20 - WiFi Calling

Hi I upgraded my phone last year to the Samsung Galaxy S20 5G. Upon setting up my phone for the first time, I had WiFi Calling. This was great as we don't have hardly any signal in our area, so working off of the internet is great. However, Since pri...

Nic30 by Level 1: Joiner
  • 1004 Views
  • 3 replies
  • 0 kudos

call quality issue (for recipient)

issues over last 24 hours with recipient being unable to hear me properly (intermittent/broken/'fuzzy'), whilst I can hear them perfectly. SE 2020 handset received 3 weeks ago as an upgrade. Not reconditioned. Tried all obvious routes:Mics working fi...

Mils by Level 1: Joiner
  • 791 Views
  • 3 replies
  • 0 kudos

Resolved! Overheating

My Xperia L4 is overheating and battery running low very fast. Only started this morning. Side sensor so hot can't touch it. Help!!

FJACK98 by Level 1: Joiner
  • 887 Views
  • 2 replies
  • 0 kudos

Voicemail

Hi,I’m on an iPhone XR running the latest iOS (14.3) and I’ve just noticed the voicemail option on the iPhone app is not there anymore for me. I know other people on iOS 14.3 that have the option still.I’m not sure when it disappeared but I’ve tried ...

Axel23 by Level 1: Joiner
  • 1400 Views
  • 3 replies
  • 0 kudos

Resolved! Online chat

Hi how can I use the online chat? I need to discuss my bill but my phone has been cut off and I do not have another phone on which to call 02. Any suggestions?

LB2 by Level 1: Joiner
  • 1154 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Iphone: Wifi and BlueTooth keep turning themselves on even though I keep turning them off

Hi, My Wifi and BlueTooth keep turning themselves on even though I turn them off.I am new to Iphone.Apple suggested I look at Settings -> Mobile Data -> Mobile Data Network.In that section Mobile Data; Visual VoiceMail; MMS; PERSONAL HOTSAPOT; all us...

Resolved! Number of rings

Hi. How do I change the number of rings before my phone goes to voicemail. I have a Huwaei p10 lite

Rossy47 by Level 1: Joiner
  • 510 Views
  • 1 replies
  • 0 kudos