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Resolved! Apple Watch series 5 not connecting to cellular

Hi I got an Apple Watch and it’s all paired fine with phone. But it will not connect to cellular data. It keeps saying contact o2 ref code 91. I have been onto 4 different people and I’m getting really frustrated as I’m currently paying for something...

Log in without phone.

Hi, I cannot log in to my 02 account because it requires me to enter a text code, but I lost my phone. How can I sign in and order a new Sim?Thanks

How to check if old iPhone is unlocked

We have an old iPhone 6 that we want to sell. It was previously on pay monthly o2 tariff. Need to find out if it is unlocked. Don’t have a non o2 sim to check. How can we find out? Thanks

I have lost visual voicemail on my iPhone and I do not receive notifications for voicemails

Hello, I have lost visual voicemail on my iPhone for several weeks now and I do not receive notifications when I receive a voicemail. I have called o2, I have rebooted my iphone several times, reset the network settings, sent 9011 to STATE and turned...

smart tv and mobile hotspot

helloi purchsed a huawei hotspot and have it working plugged into my laptop (hp) however i have tried to add the smart tv which is a fire tv and it says my password is incorrect which it is not it sees the hotspot but it does not allow the input of t...

Half black screen, but only when brightness turned up

My phone was working fine last night. This morning I immediately noticed the bottom half of the screen was black.I tried a reset which initially cleared the problem, but it soon started again. The screen still works if you can guess where the buttons...

I cannot find an 0800 number on my bill

I called an 0800 number of the Times to cancel a subscription. Now they have charged me for next month and are asking for proof that I called them to cancel. However, my bill for May shows no call to this 0800 number. Where can I access this? My iPho...

cancel Google Play

I seem to have purchased Google play without realising it & would like to know how to cancel it so i dont get charged each month. could not find anything on website on how to do this could you help please.

Wrong delivery address

When buying my new phone I had to put in my new address for the delivery, however when j went to check on the order after it had been put through it still saod my old address on. How do I see if it's been sent to the correct address.

Resolved! Email address for Disney plus setup

Hi I’ve tried to redeem my Disney Plus extra and I’ve set the verification code to go to the wrong email address. How can I rectify this?

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