Get tech support for your O2 issues

New phone new sim same number sim not working

Hi, my wife recieved her new Samsung A21s yesterday (6th jan) along with a new sim. She has put the new sim in the phone, restored the back up from Google cloud of all her old phone settings, turned the phone off and on again but the sime does not ap...

Resolved! Deleted o2 app..

Hi, I have inadvertently deleted the o2 app from my iPhone Home Screen.How can I get it back, please?ThanksQG

Connecting phone calls

When I try to make a call my phone either connects however I get no dial tone and it connects and I can’t hear anything or it completely crashes my phone and I loose all signal and internet. My phone has been completely tested by Apple and no faults ...

New Google Pixel 5 - Bombarded with Visual voicemail text messages

Hi Guys Sick of being bombarded with 100s of text messages for visual voicemail not set up HELP!

Resolved! O2 contract , galaxy buds +

Hey guys,I'm stuck and need a bit of help , as usual the condition of o2s customer services shines though, like the light at the end of the tunnel .I ordered the Samsung S20+ 5G during the time of the promotion- where you would receive a pair of gala...

Resolved! Swapping simcard abroad

Can you swap your sim card abroad? I am currently in Jersey for a few months. I have swapped my old O2 sim card for a new nano O2 sim card sent to me into my new phone trying to keep my same number. However, the new phone will not join any network so...

Resolved! Phone only rings twice before going to voicemail

I need to increase the number of rings before voicemail cuts in as I keep missing important calls, when I ring the number back I end up in a queue

Google Family Link alternative

Hi,My daughter changed from android to iPhone 8 at Christmas. We were using Google Family Link but this does not have full functionality on the iPhone. Is there an alternative app I can use to still give parental controls for things like bedtime, scr...

O2 gurus

SERIOUSLY SPEAK THE [Removed] TO ME GURU'S

Resolved! Disney+ added to my account?!

I have been paying for Disney+ through this O2 account unknowingly. I have never accessed this nor have I upgraded. I would like you to remove this and refund all monies paid for Disney+. Anybody know how to do this- O2 support is non existent!

O2

Forum Posts