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Resolved! Connecting to O2 network and Unlocking Sim Cards

I just migrated from pay as you go to contract. Suddenly my phone stopped connecting to the network (it connected perfectly as pay as you go). Thought it was a sim problem and tried to lock and unlock my sim card. Now I am told the sim card is disabl...

AMEODE by • Level 1: Joiner
  • 1708 Views
  • 5 replies
  • 0 kudos

Galaxy Watch 3 wont connect to phone network

Hi Guys, I've tyried everything, resets, reload the Sim etc etc and I still cannot get my Galaxy watch 3 to connect over the LTE network. My phone is a Galaxy note 9 and there were no problems scanning the eSim and applying it to the watch. Any help ...

StarGazer by • Level 1: Joiner
  • 1589 Views
  • 3 replies
  • 0 kudos

Resolved! Recent Calls

Can anyone tell me how I can see my recent calls. There is a gap between the last recent call on my phone and the last call on the latest bill. The recent calls on my phone dont go back to my latest bill. Thank you

ClareTops by • Level 1: Joiner
  • 2534 Views
  • 7 replies
  • 0 kudos

Resolved! Red mobile charges

Hi,I have discovered charges to my monthly contract through my daughter’s phone number. How do I get O2 to firstly block these weekly charges. I’ve emailed the game company but need advice how I can reclaim money. The company is red mobile 27 and we ...

Ruth571 by • Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos

Resolved! Swapping number from water damaged phone

I have had to replace my phone as it got water damaged. I am trying to transfer my number to my new phone but cannot access the security texts sent to my old phone (I cannot swipe the screen and it is no longer charging). How can I get my number onto...

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