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Resolved! new phone transferring data for over 4 hours

Hi can any one help please. I upgraded to a new phone. it arrived today. Old phone is in process of transferring data. says time remaining 1 minute. has been like this for 4 hours now. screen stuck on this message so can't use old phone and new phone...

App not downloading

Hello,I’ve just upgraded to the iPhone 11 Pro and downloaded all my apps that I need fine but for some reason the bank of Scotland app won’t download on my phone? I’ve logged in and out of the App Store but that hasn’t worked?Thanks

Karen08 by • Level 1: Joiner
  • 822 Views
  • 3 replies
  • 0 kudos

IME not on portfolio

trying to recycle my phone but the IME is not on portfolio

Gregg1 by • Level 1: Joiner
  • 4397 Views
  • 6 replies
  • 0 kudos

Not receiving verification texts

All of a sudden I am not getting verification code texts from my email & Skype & bank which means I cannot log in to them. Have checked my texts blocking list on phone, none are blocked. Got verification text from o2 though no problem. Anyone know wh...

Jh4 by • Level 1: Joiner
  • 627 Views
  • 1 replies
  • 0 kudos

Resolved! Why am I not receiving texts about my bill from o2?

Hi I recently upgraded my monthly contract to a sim-only contract last month. I have been using my old sim that I have had. I have not received a text from O2 about my bill information. Why is that? Do I need to swap my sims over? Please help.

Resolved! Samsung galaxy a40 sim error

Hi, samsung a40 keeps losing signal and saying sim card not inserted when it is. Have checked it, all looks fine, any ideas?

Lou5 by • Level 1: Joiner
  • 1081 Views
  • 3 replies
  • 0 kudos

Resolved! Moving to O2 - old number problem

I have recently joined O2 with my new iPhone 12 Pro Max on a monthly contract and have used a PAC code to bring my old number from EE over to O2. This PAC code request I called and spoke to an agent and she explained that it would activate on my new ...

SCarlo12 by • Level 1: Joiner
  • 777 Views
  • 3 replies
  • 0 kudos

Resolved! Wifi calling issues

The WiFi calling feature on my Samsung Note 20 Ultra has become very intermittent and doesn't appear most of the time. It worked fine previously but recently it is very unreliable. I am told this is Network provider driven feature and not a phone iss...

NeilC by • Level 1: Joiner
  • 954 Views
  • 3 replies
  • 0 kudos

O2 open nhs discount code sharing

How do I share my nhs discount with a family member? I’m already using the discount but my daughter wants to use it. Thanks

Clarr by • Level 1: Joiner
  • 801 Views
  • 3 replies
  • 0 kudos
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