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Forum Posts

Very weak signal

The checker says I should have good indoor and outdoor coverage with O2 at my postcode. But it's very poor with hardly a signal.

Bethanne1 by Level 1: Joiner
  • 366 Views
  • 3 replies
  • 0 kudos

New pac code

Hi I want to transfer my old number to 02, but when I access the page, a message saying that my PAC code has expire appears.I have another 02 number transferred before and seems like the website is mixing both numbers.There's any solution?

Tomtom2 by Level 1: Joiner
  • 225 Views
  • 1 replies
  • 0 kudos

How to tell if another company has used my PAC code?

I have cancelled my contract with O2 as I'm moving abroad. I started a SIM only contract with iD Mobile, but they have messed up my order. I provided iD Mobile with the PAC code given to me by O2, but I've no idea now if they've actually used it. I d...

AM2205 by Level 1: Joiner
  • 390 Views
  • 4 replies
  • 0 kudos

SMS over WiFi calling for iPhones

live in a part of the UK with very limited 4G coverage so I have to use WiFi calling at home. I have an iPhone 11 with up to date software. The problem I have is that I can’t receive SMS text messages when I’m at home and I don’t see voicemail notifi...

Hels132 by Level 1: Joiner
  • 647 Views
  • 5 replies
  • 0 kudos

Lost phone

Lost my phone, whilst on holiday which I am still on. Rang the support number, they have sent a code to email but I can't get on my email without verifying my email with a code that has been sent to my mobile phone.. which I don't have.They've advise...

An1By2 by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! cancel disney+

I just want to cancel disney+!!!!! why are you making it so impossible for people! ABSOLUTELY HORRIBLE!!

PIn Refusal

My Motorola G13 is not accepting the 4 digit pin.

Ac2sde by Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos

Resolved! keep my old number

Why have yous send me a new number when i have requested to keep my old number?

Upgrade

Hi it says to upgrade now it wud cost 130 I wouldn't need then to pay my monthly amount on top of that wud i

Lisa41 by Level 1: Joiner
  • 228 Views
  • 2 replies
  • 0 kudos

Resolved! Transferring a number

I got an email saying that my number would be transfered on the 5th of july, and it is now a week later and they still haven't done it. I am going away on sunday and would like my number to be transfered before that as it will introduce a lot of comp...