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Phone not connected to provider

HiI have been with you for some time. Today i receive 4 emails to say changes I had requested have been made to my account. I have not requested any changes and now my SIM is not working. I joined 02 as part of my Virgin media broadband agreement. I ...

LucyAH by • Level 1: Joiner
  • 655 Views
  • 2 replies
  • 0 kudos

Resolved! I need esim

Hi I have a physical sim and I need to move to eSIM. Can’t find any options. Please help

Thagri by • Level 1: Joiner
  • 1326 Views
  • 2 replies
  • 0 kudos

Scammer

I kept getting emails saying my accounts anti virus needs renewing and my account has been frozen. It says it’s from virgin/o2 I have anti virus cover from someone else

Call failed

No outgoing calls and all my contacts have spaces in between two digits, iPhone 15 pro max

R4VDX by • Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

I have no signal

I have no 4g or 5g or phone signal bs4 area but checker saying service is fine

Morgan45 by • Level 1: Joiner
  • 602 Views
  • 2 replies
  • 0 kudos

Resolved! Change number

I’ve changed broadband, can I keep my number instead of changing it for a new one? Thanks

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