Roaming
I am in the USA & I can't receive text messages what can I do
Forum Posts
Galaxy Watch Ultra does not work correctly
i am having issues in that you cannot send or make calls/texts through the watch. Tried everything including calling O2 numerous times and visiting a local O2 shop but no-one can help. Been waiting most of the day for technical team to call me but st...
Resolved! Monthly Plan Upgrade - More than 24 hours, eSIM not working/No network connection
HiI moved to a new plan yesterday morning, I've had no network connection since then. It has been more than 24 hours.Spoke to someone in tech support and they told me that I was using the wrong eSIM. When I explained that I had installed the eSIM tha...
network issues and call drop out
Hi all,For as long as I can recall network coverage and signal has been excellent at my home address. Around a month ago myself and a whole load of neighbours on O2/GiffGaff started experiencing problems with persistent call dropout and loss of signa...
Moving to Australia want to keep UK mobile number active
Hello, I am due to move to Australia in September 2024. I have had the same mobile number my entire life and do not want to lose this. I currently have a rolling sim PAYG (contract is fully paid off) so I have no ties to paying anything back. Is ther...
My o2 app problems
I got a new SIM with o2 but transferred my old phone number onto it but now when i try to log in to the My o2 app it shows the temporary phone number i was given and now i can’t log into my app or the website? I contacted customer service and they di...
NOT RECEIVING TEXT/SMS AFTER PORTING TO O2
Hi Lisa, hope you can help me. I have just ported from Vodafone to o2 on 9 sep 2024. I have a weird issue where my friends are messaging or replying me back to my messages from UK numbers mostly Lycamobile that they have been using for years but I am...
No access to myo2
My o2 keeps saying access denied which is annoying I’m not happy
Google Pixel 8 suddenly getting a Green Screen
My Google Pixel 8 has suddenly started having a green screen and glitching? I've not ever dropped it/no water damage etc.
O2 Technical ignoring my no network issue (Case A103934)
I have notified O2 on many many occasions about being unable to get network coverage in my home and garden. The issue is raise - they reply we're working on it - then I get a text saying the issue is resolved - it's not. Just yesterday I did receive ...
