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Number Transfer from PAYASYOUGo to Pay Monthly

I had a pay as you go number which I wanted to transfer to my pay monthly esim purchased on 22nd July 2024. But just after requesting the transfer my original sim was disabled but number was not transferred. Everytime I contact MyO2 support they give...

Bolt on

I have just tried to buy Bolton of 8gb but when I pressed to confirm order it shows only 100mb added for £3.50, I tried again thinking I had pressed something wrong and it showed same thing. Now have emil confirming the 8gb add on so ahve actually sp...

eSim not working

I have recently until recently been using 2x physical sim cards for the past 6 months whilst i am abroad. I have a new device which only has space for 1 physical sim card and requested a eSim from O2. After installing this on the phone, I have been u...

switch from iphone 8 on O2 to newly purchased iphone 15Pro (sim-free)

can I just take the sim card out of my present iphone 8 and insert it in my 15Pro to activate it?

Can’t login to myo2

Why I can’t access myo2? When I entered my login details, it’s just shows me messages about something went wrong and to contact support…

Sim only router using data when roaming

My O2 sim has 30Gb monthly roaming data so I have it in a Zyxel NR5101 router whilst in France. However it is using around 1Gb of data a day in excess of any actual use. Can anyone explain why and what can I do to stop it?

Zone 3 roaming

Hello Dear I buy zone 3 roaming in 4 days ago but I don’t think is actively can u please help me with this

Moving over to 02

New sim and number is on its way, I wont be able to use it till Oct 14th when my current contract is up and I can do PAC. Pleas note this as I dont want to loose the contract in the meantime when I cant use it, paying by direct debit so it will be co...

Data settings

I have recently traveled to Thailand and used an eSIM while there. This was switched off when I came back to the uk and everything was working fine. I am now in Spain and mobile data does not work so I deleted the Thai eSIM and reset the network sett...

My phone contract has been referred

What am I supposed to do at this point, Thursday I was ment to hear back within 24 hours we are now on monday. My 02 account isn't live so i just keep getting a virtual assistant not a really person. I'm frustrated and getting very impatient.

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