Network issue

[Dan_sauboorah90]

My phone is showing I have data and 4G however I can’t use any off my apps or anything that requires data. why is this?

[Enlli]

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[Oxonian]

This app is mentioned in one of those guides @Dan_sauboorah90 and I would commend it to you :- 

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

Understand your network coverage
With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

- check the status of our network in your area – you don’t even need to enter your postcode
- test your network speeds
- report any issues with your service.
It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.