Why was my number recently disconnected for over a week

[DaveCos]

My wife changed provider but my mobile was the number that became disconnected, why?

[Bambino]

This is not O2. This is a customer community. You'd have to ask customer service about that.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[DaveCos]

How can I contact O2 to have an online chat, I do not have a stable mobile connection where I live, the line keeps dropping out, then I have to start again when using 202

[DaveCos]

PS. I do not use facebook etc.

[Bambino]

@DaveCos Download Skype to call the 0800 numbers above for free: Guide: A Guide to Skype 

[DaveCos · Accepted solution]

Thanks very much for your help Bambino, I knew I wasn't being connected to O2 when I submitted my query, but I had been unable to find any O2 'phone numbers or chatline links after half a day searching online.