Retrieve my number

[HB191]

I was recently incarcerated for a driving offence around 5 months ago during this time my sim only contract was cancelled, how can I retrieve the mobile number I had on there i have owned this number for years and need this number for my business and I had it transferred in to o2 

[MI5]

@HB191 

You'll need to clear any outstanding debt first.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

[HB191]

Thanks, I'll give them a call tomorrow and see what they can do

[MI5]

Good luck 👍