on
28-07-2025
19:50
- last edited on
28-07-2025
20:02
by
Mike_T
Hi
I have and iPhone 14 which 3 weeks ago stopped working Ivisted an o2 shop and they gave me a new sim.
to fully activate took nearly three weeks and does still not work properly -texta and incoming phone calls just get this number does not exist.
I have phoned o2 several times I have visited 2 o2 shops I have complained but no one has fixed it.
Each call someone promises to phone back and no one does except today and after connecting to a companies lady she said she would look at the recent history and guess what no phone call back !!!!!!
I Avery fed up ....
Can anyone help please ?
************
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
on 28-07-2025 19:55
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
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