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Forum Posts

Can't text an iphone

Hi. I am trying to text a new iPhone number from my Samsung S21 ultra. My friend has a new phone and a new number. Previously I could text them fine. I can text others and receive texts from them but when I text the new iPhone it immediately returns ...

Resolved! Uograde

HiI have upgraded my phone same number..... My new phone isnt arriving till Tues but it appears my old phones sim has been stopped already Is there anyway of getting it going again Thank you

Gfox by Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! How can I disable call barring?

I’m currently abroad and unable to make calls back to the UK as i get a message saying “all outgoing calls except emergency are barred” not sure how to get my 4-digit bar pin either. can someone help me out?

daniyal_7 by Level 1: Joiner
  • 1219 Views
  • 1 replies
  • 0 kudos

Resolved! ported from EE. Can call all networks but can not receive calls from EE mobiles

Joined O2 about 2 months ago. I was with EE Have just found out that I can not receive calls from mobiles on the EE network I can receive calls from landline and other networks I can ring EE mobiles but can not receive calls from EE mobiles Have done...

Pacplayer by Level 1: Joiner
  • 633 Views
  • 1 replies
  • 0 kudos

Resolved! Sim Swap / Transferring my mobile number from Virgin to O2

I contacted 202 last Friday and asked for my number to be swapped from my old Virgin sim to my new o2 sim, but 1 week later and it hasnt happened, despite that i was told it would happen within a few days. Is this standard practice? do i need to spen...

Dunkz by Level 1: Joiner
  • 719 Views
  • 3 replies
  • 0 kudos

Keeping my number

Hi I’m swapping to 02 from Virgin and I’ve given you my pac code but you have still changed my number. Please can you help me.

Anonymous by Not applicable
  • 450 Views
  • 2 replies
  • 0 kudos

Resolved! Lost sim cannot log in

@O2 Hi, I've lost my sim card overseas and I would love to report it via. your app or customer support however, I cannot log into these accounts without verification from my sim, and the local sim I have now doesn't permit international calls. Please...

Code to 'force' showing my Caller ID

Hi,When I call my landline from my O2 mobile, it shows my number as 'external call' half the time, and the other half of the time it does show my number. I want my number to always show when I call people. I use iphone and I have it set to 'Show Call...

Purple456 by Level 1: Joiner
  • 3111 Views
  • 11 replies
  • 0 kudos

Resolved! Network problems

Hi there I have network problems in some places and also some other things

John45 by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

Resolved! Unblocking my sons iPhone 14

I placed a block on my sons iPhone 14 as he suspected it was lost. Phoned this morning to unblock as he has found the phone. How long before he can get access? Has restarted the phone. What else does he need to do? Is currently abroad on a school tri...

Mcgs by Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos