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Forum Posts

Resolved! Unlocking device

So, I’ve asked O2 three times now to unlock my device so I can use it abroad with a sim I’ve bought. No communication on this subject from them. I’m on holiday in Japan and have so far been charged £10 via my holiday bolt on. I can’t use the sim as m...

Tech2 by Level 1: Joiner
  • 600 Views
  • 1 replies
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Resolved! Phone number

Does anyone know how I can actually speak to a human at o2?

Lesley106 by Level 1: Joiner
  • 451 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Ice charger compatible with O2 X1

Hi Is the O2 X1 charger compatible with O2 ice. Cannot find any O2 Ice chargers - ie lead that connects to bottom of phone is the toughie!! Any help much appreciated.

Rustpilot by Level 1: Joiner
  • 658 Views
  • 3 replies
  • 0 kudos

Mobile data not working on iPhone 14

I am unable to access internet using mobile data. I have checked mobile data and data roaming areswitched on and am not in low data mode but can only access internet using Wi-Fi for the past few days.

Resolved! Apple Pay

Hi am I able to top up by Apple Pay or only card or credit etc ? And also Iv tried to change my tariff to the rolling plan one £10 pm 10GB etc can you please check if Iv done it? Thank you

Ang74 by Level 1: Joiner
  • 874 Views
  • 1 replies
  • 0 kudos

CNnot pair Apple watch

Hi I unloaded my Apple Watch as the cellular hasn’t been showing, when trying to repair the plan isn’t showing. I don’t want a new plan as I am already paying for, clearly not working and been paying for nothing. Please advise.

IP1 by Level 1: Joiner
  • 741 Views
  • 5 replies
  • 0 kudos

correct APN settings for monthly data only 02 sim card

Hi I have recently purchased this monthly 'data only' sim for a netgear mobile router. I am experiencing problems getting onto mobile data. Can anyone confirm the correct apn details I should have entered please. Many thanks

yosimm by Level 1: Joiner
  • 2061 Views
  • 2 replies
  • 0 kudos