on 28-03-2023 12:03
My website https://cottonliveson.org is being blocked by O2 but not by any other mobile provider.
I have tried livechat and calling 0344 8090202 but have not managed to speak to anyone who might be able to help. I did see that there was an O2 url checker, but I can't access that either.
Any help in how to get this solved would be appreciated.
Thank you
on 28-03-2023 12:06
Working here
on 28-03-2023 12:11
on 28-03-2023 12:11
Strange. Are you using a mobile device?
Myself and my client (plus a few others) that use O2 for mobile data can view using wifi but a soon as wifi is switched off, we all get an error message, which others using different mobile data providers don't?
on 28-03-2023 12:16
on 28-03-2023 12:16
S22+ Mobile running 5G Liverpool City Centre
on 28-03-2023 12:37
on 28-03-2023 12:37
The message that we are all seeing is 'Safari cannot open the page because it could not establish a secure connection to the server'. I know at least 4 of us are O2 via Tesco, not sure about the others.
It's the only website I have come across that I can't see with wifi turned off.
on 28-03-2023 12:37
Working for me too.
O2 4G near Coventry
on 28-03-2023 12:42
on 28-03-2023 12:42
on 28-03-2023 12:50
on 28-03-2023 12:50
On Chrome we get a similar error - 'This site can't provide a secure connection - sent an invalid response. ERR_SSL_PROTOCOL_ERROR
Hosting company has checked the SSL certificate and the site works fine on all browsers on PC and phone with wifi on - just not when wifi off. Its strange that you can see it though with wifi off.
on 28-03-2023 14:35
Must be a mast issue at the location you are using @NicCro
Working elsewhere fine as attested to by myself and @Enlli
on 28-03-2023 14:56
on 28-03-2023 14:56
Nothing to do with the mast, as the Mast doesnt provide the Internet connection, it provides a connection to the POP (Point of Presence),
What happens when you use Edge, Safari or Firefox or any of the variants of those?