on 16-12-2022 12:14
Bought a new iPhone activated it by setting it up. Used "Move to IOS" to transfer the whatsapp chat data. The verification code hasnt arrived. I've tried the "Call Me" option. Made sure its the correct international format. Also tried waiting 24hrs. No issues with the sim as I can text and recieve calls even google verification text messages. I messaged whatsapp using the support ticket they keep mentioning the advice on and on.
They state if the advice that they have given doesn't work I have to email back through a reply with my full international number in that format. I haven't recieved a single reply and I've been waiting patiently because I can't use my new phone. No issues with my phone or sim but what can I do honestly I need help. I did transfer my number from Voxi (vodafone) a week ago. Is a porting issue?
Solved! Go to Solution.
on 20-03-2024 07:23
on 20-03-2024 07:23
Where do I confirm age verification please? My date of birth is already in there. I am so stressed having gone round and round in circles with WhatsApp support.
on 20-03-2024 07:53
on 20-03-2024 07:53
You follow the guide here Guide: O2 Age restriction
If that doesnt work, getting a verification code then your only option is to get WhatsApp to delete your account and then start again...
on 25-06-2024 22:18
on 25-06-2024 22:18
Did you end up solving the issue?
on 28-06-2024 19:45
on 28-06-2024 19:45