Upgrade

[Hutchy70]

Hi,

I want to upgrade, and was told by the Sales Reps in the Hartlepool O2 shop a few months ago if I went to the shop to upgrade they would give me a few extra items free, as my daughter got items when she upgraded.  I have been with O2 for many years and have never received free items, now unfortunately the Hartlepool store has closed down.  If I upgrade online would I still be eligible for free items or not .

Thanks

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255