on 15-06-2023 23:29
Hi,
I have just updated my O2 address to my new property as I'm also trying to upgrade to a SIM Only contract. The only problem is that my account's address has now changed, but the new generated contract keeps showing the old address. I obviously don't wish to sign up a contract under the wrong address as I'd be worried the SIM would go that address as well.
Is there a way to regenerate the contract with correct newly added address, or should I just wait some time for the system to catch up.
Regards, IM.
on 15-06-2023 23:36
"just wait some time for the system to catch up." @SuperSerg - updates happen overnight.
on 15-06-2023 23:41
@SuperSerg wrote:Hi,
Is there a way to regenerate the contract with correct newly added address, or should I just wait some time for the system to catch up.
Regards, IM.
Yes do exactly that
If you are still worried then give customer service a call on 202
on 21-06-2023 11:30
Did it work itself out @SuperSerg?