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Resolved! Ported number from EE to O2

Hoping someone can help, I have just joined O2 from EE my number was ported over today from EE and sim was disconnected. O2 sim is working and I can make calls & send texts which show as my transferred number. The number in my O2 account has also cha...

Cannot make outgoing calls as all.

I cannot make outgoing calls at all but the service checker and all other online tools say everything is ok and I have tried all the suggested actions to resolve it. Please help.

Signal issues for over 3 weeks in hornsea

Hi, I have been having various signal issues when I am in Hornsea, varying from calls dropping out and not been able to access the internet

Previous Bills as a pdf

I still cant download previous bills as a pdf. I had a call back yesterday and they said to try in 24hrs which I suspected was to just get me off the phone and this morning nothing has changed. I still cant download a previous bill as a pdf, only the...

Lack of Mobile coverage at new house...

Hi All, We are about to move to a rental house which, currently, has no mobile signal whatsoever! Internet services will be present, potentially fibre to the premises, so Voip is an option ever, text services etc still compromised. Suggestions please...

Resolved! porting my number to O2

hi, I rang yesterday to port my number to O2 and a wake up this morning with a text saying "thank you for activating your new sim card" which I activated last Saturday and a link to the form to fill in to port my number over

Resolved! How to REPORT unwanted Freemsg SMS messages

I have an iPhone and I read on a similar post in regards to receiving weird Freemsg sms messages I keep getting these texts but needed help on how to forward the text message to SPAM at 7726. I don't think I've received any charges due to receiving t...

Resolved! Turn off parent controls

How do I turn off parental controls

Printing bills

When I try print off monthly bills, I get the following error message. PDF Bill unavailableEBPP_1506: We're sorry, we are unable to display your bill as a PDF in this browser, please try using the latest version of Internet Explorer, Mozilla Firefox,...

Resolved! VAT Invoice

My pay monthly account doesn't provide a VAT invoice, which I require for accounting purposes. Please advise how I can obtain one. Thanks.

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