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Resolved! Keeping SIM card active

I am currently traveling and left the U.K. 9 months ago. I am still receiving texts on my o2 number, even though I rarely use that sim, and certainly am not paying to send texts as they’re too expensive. Is it enough to receive texts to keep the sim ...

Resolved! Iphone

I lost my Iphone two days ago, I need to know where it last pinged so I know where else to start looking. Its linked to another phone but the battery has dies and hasn't been restarted since so I need to know where it was when the battery switched it...

Resolved! No signal

I need to pay my o2 monthly bill however my phone has no signal at all meaning I can’t call or get texts so can log into my o2 account. I have tried everything possible to get signal again but nothing is working please can you help. can o2 block serv...

4G Icon - But No Signal

Recently, there is about a mile around where I live where the 4G icon is visible on my screen, but I can’t actually load anything on data. This is despite the O2 website telling me that the coverage is good enough for both inside and outside usage. I...

Resolved! Keep my number

I want to keep my sim number enter new sim I find I need Pac code please help me keep a mobile number and refund my data to sim I entered

Internet problems

For the last 2 weeks everything I leave the house I loose Internet connection on my mobile

Virgin o2 switch

Since the virgin o2 switch I can on longer receive calls or sms messages, I've been in store got a new sim (this is my 2nd one) but was told it is a port issue, I rang for help and was told it should be working in 4 hours but 24 hours later and still...

Resolved! Changing a bank account via the apo

Might be being stupid but can’t find ANYWHERE on the app to change my bank account details. Anyone have any tips?

Resolved! How does the app work with 2 O2 Sims?

How does the app work with 2 O2 Sims

Resolved! Cracked screen

Hi. I need help with a cracked screen on a Samsung galaxy S23 ultra. I was on the phone this afternoon, and my grandaughter accidentally knocked it out of my hand, it fell on the floor, screen down and i now have a cracked screen. Can this be sorted ...

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