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Strange Notifications from My O2 App

I'm not sure if this is a scam or not. Every week or so for the past month the My O2 App on my iPhone has sent me a notification headed CALL CENTRE and the message "You may shortly receive a call centre authenticated phone call on this device". If I ...

Resolved! VAT invoice

HiI purchased an AirPod Pro, I need VAT invoice which I couldn’t find in my O2 account.please advise where can I find it.

mshi64 by • Level 1: Joiner
  • 504 Views
  • 1 replies
  • 0 kudos

Resolved! Two accounts

I have switched from virgin with two accounts using different email logins. They are both not working properly and I cant view my Bill's and tsrif details. Can the be amalgamated like they were with Virgin

Mikepesch by • Level 1: Joiner
  • 503 Views
  • 1 replies
  • 0 kudos

New phone not receiving all calls

New contract with O2 and new phone in March.Previously had contract with Virgin/O2.Since March some of my contacts are unable to ring me? They are on the same network.Endless calls to O2 and visits to O2 shop but unable to solve the problem???

Panting by • Level 1: Joiner
  • 478 Views
  • 3 replies
  • 0 kudos

Resolved! My 02

I have just spoken to customer service as I cannot get into My 02. They got me to change my password & confirm my email & said it would work now but I still can't get in. It just keeps saying Oops something went wrong you do not have access to your a...

Les21 by • Level 1: Joiner
  • 465 Views
  • 2 replies
  • 0 kudos

Resolved! Additional data

How can I top up my data as I have used my allocated data this month? Thanks

SteveP13 by • Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Roaming In Ireland on PAYG

Having recently ported to o2 I'm in Ireland and roaming won't work.Things i've tried on my android phone.1. Rebooting phone2. Manually selecting a different network - briefly had some joy and got a text when on three 2g but won't work today. Three ne...

02sarah

how do i contact 02 sarah about some tech support with my phone please

saf10 by • Level 1: Joiner
  • 823 Views
  • 4 replies
  • 0 kudos

Partial/Failed Number Porting Problem from Three

Hi. I know there are a number of identical and very recent posts about this kind of problem but I've just been told by the phone CS team to wait yet another 24 hours. I submitted an application to port my number over from Three on Monday, and it happ...

richuk by • Level 1: Joiner
  • 994 Views
  • 4 replies
  • 0 kudos

Unable to use phone

Hi - my phone is currently not making or receiving calls - not connected to networkAlso won't connect to mobile data so at this atge not much use.New phone Samsung SG23 - only 1 month old

Julie206 by • Level 1: Joiner
  • 623 Views
  • 4 replies
  • 0 kudos
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