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Forum Posts

Resolved! Charges

Recently I’ve been charged £1 for each of 3 texts and one telephone call. Yet it’s the same phone and the same plan all up to date. What’s going on?

Resolved! swap my sim

I have just upgraded my phone, and requested a new sim but to keep my existing number. I have followed the instructions given for this, and it came up saying that I would get two messages, one against hackers, and one giving me a 6 digit code to put ...

Me62 by Level 1: Joiner
  • 1439 Views
  • 1 replies
  • 0 kudos

Resolved! voicemail

when I dial 905, all I get is an engaged tone

DINGO by Level 1: Joiner
  • 806 Views
  • 2 replies
  • 0 kudos

Resolved! SIM problems

I am in spain. My SIM will nor register on the network help I have important business. Thanks

John631 by Level 1: Joiner
  • 560 Views
  • 1 replies
  • 0 kudos

Problems with 4G when there is no 5G (iPhone 14 Pro)

Hello O2 Community.Hope you are well.I have an iPhone 14 pro and since I joined O2 (and since I gor this phone) I have been having issues with the connection.When there is 5G, everything is alright, connection is fast and smooth but unfortunately any...

Diego1 by Level 1: Joiner
  • 1768 Views
  • 3 replies
  • 0 kudos

Resolved! no 4g coverage

In my area there seems to be no 4g coverage. I was just switched from virgin who use the same network right? I didn't have issues with them. If you are prioritising Virgin customers, this is unfair practice.The issue with boards is i cannot supply my...

I cannot send SMS messages

For the last week I have been unable to send SMS text messages. No problem before... These are contacts with whom I have had to and fro chats. Suddenly says I cannot send and I try to send again and not working. Tim

Tim8 by Level 1: Joiner
  • 774 Views
  • 2 replies
  • 0 kudos

2nd Sim Card

Hi. Have 2 sim card slots in my phone. Have just bought a pay as you go o2 sim to act as my second sim card for work purposes. Number is [Removed]. I can receive messages and calls to this number, but cannot top up to respond. Can you help? Already t...

SF3 by Level 1: Joiner
  • 602 Views
  • 2 replies
  • 0 kudos