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Mercedes Me app not working on O2 network

I have a Mercedes EQA electric car and use the Mercedes Me app to connect the car to my iPhone 13 Pro Max with IOS 16.4. On WiFi the app works. Once on the O2 4G or 5G network the app now does not allow connection to the car. This problem has been on...

Resolved! Age restriction after swap

How do I get the age restriction lifted off my phone as I’ve been swapped to o2 from virgin and I’m 35years old

Resolved! Change name on account

How do I change my account name

Resolved! Can't text

I had my phone stolen on Monday and had a replacement sim from your Shrewsbury store I rang your customer service line to get them to swap the number to the new sim ever since then I have been unable to send texts. I rang earlier today only to have t...

Resolved! Tarif

Hello i chnage my tariff to unlimited but i need to wait 1 month before i used it i want it now that is why i change my tariff

Resolved! O2 app unavailable

I am currently trying to check my O2 bill,but the app is "unavailable " .Any ideas?

Resolved! Safe search

Since I was switched from virgin to o2, the safe search is locked on any ideas on how to unlock it and switch it off

Virgin to o2 switch

I am unable to access any information on the o2 app since switching from virgin. I have set up data in the app etc

Mercedesme

O2 and Mercedes me issue, when are O2 looking at being able to resolve this issue?or is it a case of switching provider

Resolved! Poor 4G signal

HiI’ve just migrated from Virgin EE to O2 and I have very poor 4G - 1 or 2 bars on iPhone and internet speeds up to 5mb sometimes far less. According to the website the coverage where I am should be good and there are no network issues announced. I’v...

O2

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