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Forum Posts

Resolved! No signal

HiPost code, EN4 8HG.Got no signal anywhere in the flat except by the front window with the phone placed against the window.Network tracker says the signal is good but it obviously isn't. Any ideas or updates? Thanks

Bry1 by Level 1: Joiner
  • 706 Views
  • 2 replies
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No data or calls when in the EU

I have been using O2 for decades and after purchasing a new phone (iPhone 14 pro max) and unlimited data, whenever I am abroad my data will instantly cut out. I can connect to something abroad but am kicked out within 20 seconds (4 grey bars and then...

Calls

I can only hear calls through the speaker on my new S9 plus mobile ? thanks

Huggybear by Level 1: Joiner
  • 489 Views
  • 1 replies
  • 0 kudos

Resolved! Accidentally brought charger and Sim

I tried to upgrade my phone yesterday to a GooglePixel 7 pro. I kept trying to go to checkout but i got a popup message saying i couldn't continue.I tried emailing my basket to try again but to no avail. After chatting to an Agent for 90 minutes tryi...

B-e-n by Level 1: Joiner
  • 530 Views
  • 1 replies
  • 0 kudos

Intermittent data or network coverage

Have been experiencing intermittent network and data coverage for several weeks. In last few days an error appeared reading: SIM not provisioned and all network and data coverage has ceased. I have tried all troubleshooting fixes, e.g. reconnecting m...

AWE3 by Level 1: Joiner
  • 716 Views
  • 1 replies
  • 0 kudos

Resolved! Lost SIM

I lost my SIM in Brazil and cannot call UK numbers... I just want to notify the loss and ask for a SIM block, someone can use it if is active... Someone help me please? I can't either open the chat, the site doesn't open here in Brazil.

Segala by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Resolved! Certain sites

When home on wifi i can access adult sites..not ****** stuff like ann summers..If i go out and use mobile data i carnt access them why is that? Carnt be security as i access on wifi..but mobile data no..

Chelsea06 by Level 1: Joiner
  • 608 Views
  • 1 replies
  • 0 kudos

Resolved! Netgear hotspot

I am looking at getting a Netgear hotspot with an 02 SIM, does anyone know if the NAT type can be changed from Strict NAT3.Thanks

Pchadders by Level 1: Joiner
  • 1256 Views
  • 2 replies
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Resolved! how to change my spend cap

trying to change the spend cap for one of the phones on my account but no options exist in myo2 on app or on the website and the chat bot will not route you through to a human o2 are the most incompetent and useless mobile network on earth and only b...