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Resolved! Age restriction after swap

How do I get the age restriction lifted off my phone as I’ve been swapped to o2 from virgin and I’m 35years old

Resolved! Change name on account

How do I change my account name

Resolved! Can't text

I had my phone stolen on Monday and had a replacement sim from your Shrewsbury store I rang your customer service line to get them to swap the number to the new sim ever since then I have been unable to send texts. I rang earlier today only to have t...

Resolved! Tarif

Hello i chnage my tariff to unlimited but i need to wait 1 month before i used it i want it now that is why i change my tariff

Resolved! O2 app unavailable

I am currently trying to check my O2 bill,but the app is "unavailable " .Any ideas?

Resolved! Safe search

Since I was switched from virgin to o2, the safe search is locked on any ideas on how to unlock it and switch it off

Virgin to o2 switch

I am unable to access any information on the o2 app since switching from virgin. I have set up data in the app etc

Mercedesme

O2 and Mercedes me issue, when are O2 looking at being able to resolve this issue?or is it a case of switching provider

Resolved! Poor 4G signal

HiI’ve just migrated from Virgin EE to O2 and I have very poor 4G - 1 or 2 bars on iPhone and internet speeds up to 5mb sometimes far less. According to the website the coverage where I am should be good and there are no network issues announced. I’v...

Resolved! Virgin mobile not changed to O2

Hi, I have two accounts that were with Virgin, one has two mobiles on which have gone over ok, the third phone on a separate billing has not and is still on Virgin, how can this be resolved?

O2

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