Unable to receive incoming calls or texts since porting my number to o2 from vodaphone

[MrsD2]

My number was ported from vodaphone to o2 on Thursday and since they have done it I can only receive calls from o2 network.

have called customer service many times and still not solved.

I have been to store and they have checked settings, done phone restore and sim swap and still having same problem!

please can anyone help! 

o2 have been useless! 

[Rose110]

Did this ever get resolved I’m having the same issue now 

[Oxonian]

You @Rose110 need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account or offer other direct help.

.

I suggest that you message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK and have a good reputation for solving problems. 👍