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Carol11 · ‎19-09-2021

Although I am able to make calls as normal I am unable to connect to a specific 0800 number that I frequently use. Others on o2 are able to call the number so I'm not sure why its just me who can't. Can you help?

MI5 · ‎19-09-2021

@Carol11

Not sure why that would be the case but you can try and Google for an alternative number to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-09-2021

@Carol11

Not sure why that would be the case but you can try and Google for an alternative number to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎19-09-2021

@Carol11 What happens when you try to call that number? Try doing a long press on the number in your call log and check that you haven't inadvertently blocked it or marked it as a spam number.

I DO NOT WORK FOR O2

Carol11 · ‎19-09-2021

Nothing blocked in my phone and not marked as spam. Just says unable to connect when I try to call but my daughter can call from her o2 number.

MI5 · ‎19-09-2021

You can't block an outgoing call, only incoming ones.

Who is the organisation you are trying to call?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Carol11 · ‎19-09-2021

It’s called Jewellery Maker. Number is 0800 6444655

MI5 · ‎19-09-2021

@Carol11

Try 01527 406182

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Carol11 · ‎19-09-2021

This works perfectly! Thank you!

MI5 · ‎19-09-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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