This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Transferring a number to a new SIM card

PK1000
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎18-10-2024 20:05

on ‎18-10-2024 20:05

I called your technical department to transfer my phone number from O2 to a new O2 sim card. Everything was approved but my problem is still not solved.
Can this be done faster?

Message 1 of 3
334 Views
0 Kudos
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 12051 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

on ‎18-10-2024 20:21

on ‎18-10-2024 20:21

@PK1000 

 

Not by anyone on here, and it can take upto 24hrs to happen... 


You will need to keep on at Customer Services Guide: How to find help & contact O2 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
328 Views
0 Kudos

MI5
Level 94: Supreme
  • 151927 Posts
  • 650 Topics
  • 28861 Solutions
Registered:

on ‎18-10-2024 21:05

on ‎18-10-2024 21:05

@PK1000 

Nothing will happen over the weekend as no porting takes place then.

We're you given a date for the port by customer service?

If not, you'll need to call again.

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
310 Views
0 Kudos
Top