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Transferring a number to a new SIM card

PK1000
Level 1: Joiner
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on ‎18-10-2024 20:05

on ‎18-10-2024 20:05

I called your technical department to transfer my phone number from O2 to a new O2 sim card. Everything was approved but my problem is still not solved.
Can this be done faster?

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madasaf1sh
Level 77: Grand Master
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on ‎18-10-2024 20:21

on ‎18-10-2024 20:21

@PK1000 

 

Not by anyone on here, and it can take upto 24hrs to happen... 


You will need to keep on at Customer Services Guide: How to find help & contact O2 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎18-10-2024 21:05

on ‎18-10-2024 21:05

@PK1000 

Nothing will happen over the weekend as no porting takes place then.

We're you given a date for the port by customer service?

If not, you'll need to call again.

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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