14-10-2024 16:34 - edited 14-10-2024 16:38
14-10-2024 16:34 - edited 14-10-2024 16:38
as per subject line really. partner swapped the sim from their old phone to their new phone (same brand of Android phone) which had no issues with rcs messages, but in the new phone its trying to verify the number constantly.
if i go into their google account, the number is correct and verified. tried going through the google help pages and to google tech support and they say it looks like a carrier issue.
anyone know how to fix the problem, or have a contact that can fix the problem, as they use some of the features quite a lot.
Thanks in advance
on 14-10-2024 17:51
Try using the Google message app of Plat store if not already using it.
Never had a problem with that app.
on 14-10-2024 21:27
thats exactly what they are using. i wasnt aware of anything else coming pre installed in android
on 14-10-2024 21:48
You didn't say which Android phone and yes, branded devices use their own apps for messaging.
on 15-10-2024 15:13
on 15-10-2024 15:13
both were/are motorola
on 15-10-2024 15:42
I'd uninstall updates and re-update it make sure it's the latest version that's installed.