Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi I have accidentally bought a bolt on can I cancel and get refund.
So I reported my phone as lost or possibly stolen at the weekend. I've received my replacement sim but it is still not working over 24 hours later. Do I need to wait longer or call customer services? The problem is every time I call O2 the wait is al...
Recently returned from Spain now my Sky go won’t work and is saying that it doesn’t work in Spain
Hello. I had to reset my Apple Watch Ultra and when I go to set up mobile service, it goes to O2 and comes up with error code 14. Rang O2 told someone from technical department would contact me no one has . i believe it's just a question of O2 resett...
Did a SIM swap due to old 2G card but now can't call or text out, get number barred message. However can receive calls and txts
@Breannaimtagging you because I’ve seen you help others, and I don’t know what else to do. i am in desperate need of help for the exact same issue! Bullet pointed version: - Bought a new iPhone 14 pro on o2 (new contract)- want to migrate my old numb...
Hello, I have recently bought a new handset with an O2 pay monthly plan. I planned to switch my old number to this new handset sim - sounds straightforward. The problem is my old number is a Virgin Legacy sim, and so when I get a PAC code it isn't ac...
Paired iPhone and watch, added the o2 airtime plan for my watch, all good apart from it has been stuck on activating for the last 36 hours. Any help appreciated
Hi,I have a few O2 numbers on my account and wanted to move accross two EE numbers via PAC / number porting. I had a message today saying the port has been done.On both number transferred to O2, the EE sim is still active and receiving some calls and...
Can I use my O2 (formerly Virgin) phone/SIM in Ireland? What does it cost?
