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Forum Posts

Resolved! Apple Watch error code 10

Hello, it’s now been over a week that I haven’t had any cellular connection on my watch. ive called o2 maybe 6/7 times now.from these forums I’ve worked out that all O2 need to do is reset the E sim on my phone.ive been told three times now that they...

Ackroyd by Level 1: Joiner
  • 1363 Views
  • 5 replies
  • 0 kudos

Apple watch Esim No Sim No Connection

Hello, hopefully someone can help When trying to turn my cellular on my apple watch it says no sim and no connection. When trying to access it through the o2 app it says "something went wrong" and when i try to set it up through the watch app it trie...

Apple Watch 08 Error

Two weeks in and numerous support calls and messages and I am still stuck with error 08 setting up the Apple Watch. Every time I make contact I am told it has been passed on and someone will be in touch. I then received an official reference and to a...

DC777 by Level 1: Joiner
  • 1376 Views
  • 5 replies
  • 0 kudos

Text message

Can't receive international text messages 

Chief1 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

No signal or mobile data

Good morning, the past few days I've been unable to use my mobile data. This morning I have noticed I have no signal whatsoever (no bar strength at all). I pay monthly and currently unable to use my phone outside of the house at all.

LucyaHaz by Level 1: Joiner
  • 483 Views
  • 1 replies
  • 0 kudos

Resolved! Porting

I have been advised about a PORTING, but no number is given. What does it mean

Jayess34 by Level 1: Joiner
  • 612 Views
  • 1 replies
  • 0 kudos

Mobile data

Hi I’ve recently transferred my number into my new 02 phone. I don’t have any signal at all? Only works on WiFi. Worked yesterday but nothing today

Marcusk33 by Level 1: Joiner
  • 672 Views
  • 2 replies
  • 0 kudos

Phone signal cuts out

Whenever I make a call I keep getting blanks like the signal is cutting out. The issue has een happening over the past few months and is getting more regular

Empeb by Level 1: Joiner
  • 768 Views
  • 3 replies
  • 0 kudos

Transfer ESim

My phone broke and I have a new phone and need a new qr code for the esim but can't work out how to do it

Wexer by Level 1: Joiner
  • 962 Views
  • 2 replies
  • 0 kudos

Resolved! Can't login to my account

I am having problems logging into my account.It mentions using a different number to access my account.

PScyner68 by Level 1: Joiner
  • 1700 Views
  • 3 replies
  • 0 kudos