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Black screen not Lock screen

HI I have just bought a Galaxy A15 and transferred all data necessary. However, when I press the power button for the Lock screen all I get is a black screen not the required lock screen set. When I press the power button to open the phone I get the ...

QA by • Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

black screen not lock screen

Hi I have just bought a Galaxy a15 (thought it would have AOD - but no). Transferred all data etc that I need. Turn the phone to lock screen but all I get is a black screen (no lock screen as set). however, when I press the "power" button, the lock s...

QA by • Level 1: Joiner
  • 307 Views
  • 2 replies
  • 0 kudos

Missing SIM

My SIM has not arrived but you are charging me

Porting nightmare

Activated a new O2 sim 2 weeks back and initiated porting. The number has been disconnected by my previous provider, but O2 hasn't completed the porting process. This has now taken more than 2 weeks and 6 calls to support.What a nightmare!

bill payment

I have paid my arrears for phone but services still not back on i

Roaming in Ireland

Hi, I have a £15 big bundle which is supposed to give me free roaming in Ireland and includes 50 minutes of international calls. As soon as go into the South of Ireland I cannot make/receive calls and messages and cannot use my data. I have contacted...

PTS by • Level 1: Joiner
  • 509 Views
  • 1 replies
  • 0 kudos

Network Provider Voicemail

Sorry last post went wrong i upgraded my contract yesterday and now my voicemail says Network provider Voicemail. This never happened before . I upgraded two contracts and it’s doing it on both so clearly an issue since upgrading. can anyone help ple...

Anonymous by • Not applicable
  • 1684 Views
  • 7 replies
  • 0 kudos

I am unable to receive phone

For 3 days I have not been able to receive calls I can phone out send messages and receive messages but no callsCan you help

Pat1955 by • Level 1: Joiner
  • 189 Views
  • 1 replies
  • 0 kudos

email

I am not receving my credit agreement where i have to accept the deal of my order.

tech34 by • Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

New Voicemail notification

I have a notification I can't get rid of saying I have a new voicemail but when I call voicemail it says I have no new messages or saved messages.It costs me money to call voicemail every time. Can this be fixed?

MartyF by • Level 1: Joiner
  • 2255 Views
  • 7 replies
  • 1 kudos
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