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Forum Posts

Poor 4G & 5G plus signal strength

Can anyone explain why the 4&5G data network has gone slow over the last two weeks in London? Hearing so many stories that O2 have mast issues and is only going to get worse? Help!!!!

JR21 by Level 1: Joiner
  • 1164 Views
  • 8 replies
  • 0 kudos

LOST PHONE

Hi I contacted you today to say that I had lost my phone at a wedding, and to cancel my contract. I have just had it returned so please do not cancel it. Thank you Pauline Gevaux

Resolved! I Pad 9th Generation upgrade

Morning. I am due an upgrade and want an iPad 9th generation. Apparently this takes a sim, but is it locked to 02 because I want to use my Vodaphone sim instead of the 02 one that will be sent. Thanks in advance for your help.

Resolved! QR code for my esim

Please can you tell me where I can find a QR code for my esIM so I connect my plan to my Galaxy watch

Paul1886 by Level 1: Joiner
  • 584 Views
  • 1 replies
  • 0 kudos

my o2 account

I have a my 02 account - which recognises my log-in details - but when it moves onto security - it says it has sent a security code to - and then no number is displayed - and therefore I cant go any further. The code is sent to my mobile number, but ...

refund

i paid £30 for a deposit and it said my credit check did not work so it says i cant get iphone when does my deposit go back in bank

Miii by Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Resolved! Abroad calls and data

My phone is contracted in England but Does my tariff allow usage in Italy? If not how to I get to use it in italy

Can't make calls

When I try and make a call it says "not registered on network". I cannot make any outgoing calls.

Shazza13 by Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos