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O2 Mistake has left me with no signal

Hi, So I have had a O2 pay monthly sim only contract for a while now and on Monday I decided I wanted to purchase an iPad with a monthly plan as well as some accessories. So, I called up O2 and the person on the phone placed my order, all is well. Th...

No signal/mobile data not working

Hi, I have had no signal now for three days which is greatly impacting on my ability to do my job as I need my phone to do that. I have been unable to make or receive calls/text messages or use my mobile data. please help.

signal keeps dipping in and out - even in my own home

This is very frustrating as I cannot receive whatsapp messages, calls or internet access intermittently. Whilst I'm sat on my pc next to the router then all is ok. In my front room - not far away as I'm in a bungalow - the signal cuts off. Please hel...

No service

Hi, I have no service at all. It’s like my phone has being cut off!!!!!

Esim

Trying to download esim. Old sim blocked do cannot access security code to login.

Over heating

Hi, i upgraded my phone to an iphone 15 and its only a couple of weeks old, however is seriously overheating when i’m using it. I can’t get any help or support but feel this handset is faulty so can someone please get back to me? Its sometimes too ho...

Resolved! ESIM SIM swap

Hi, I upgraded to an Iphone 15 that arrived yesterday, I wanted to do a manual sim swap using my physical sim. However the sim would not work in the phone, I called support, who told me I had requested an ESIM, which I hadn't with the upgrade order, ...

Resolved! No phone service since new eSim

I changed to a new O2 sim-only contract this week, and I've now got no phone service. The eSim was installed, but I cannot make calls and have no mobile data. Can you help?

Apple Watch data error code15

Hi, on trying to set up the data plan on two Apple Watches it’s coming up with error code 15 for both, is it possible for @O2Sarah- to help me pls?

No moblie data

My phone hasn’t had no data since I arrived in Spain on Tuesday

O2

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