cancel
Showing results for 
Search instead for 
Did you mean: 

No mobile data on 3G

BonBonBonBons
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

It’s a pretty common problem for me that wherever I am with only 3G signal, mobile data is non-existent. It’s possible to receive calls, but simple things such as connecting to WhatsApp are impossible. Has O2 decided not to provide mobile data through their 3G network anymore, or do they not check that their masts/the masts of their providers actually provide mobile data coverage? I’m based in North West England, is this the same elsewhere?

Message 1 of 4
236 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 151464 Posts
  • 649 Topics
  • 28834 Solutions
Registered:

@BonBonBonBons 

Check guides

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Report issues here https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
212 Views

Enlli
Level 68: Extraordinaire
  • 8740 Posts
  • 62 Topics
  • 1793 Solutions
Registered:

Just thought I would try data on 3G at home. Must admit it was pretty dire.

Doubt if much effort will be put in with 3Gs demise next year

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
201 Views

MI5
Level 94: Supreme
  • 151464 Posts
  • 649 Topics
  • 28834 Solutions
Registered:

Most unlikely. We also know they are turning off 3g in some areas on a test basis already.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
199 Views