What phone are you changing from @Lucky14Lady ?
If another iPhone, you need to do a back up (either to iTunes or iCloud).
Once you have done that you can put the SIM card in your current phone into the new one and then restore from your backup - everything will then be as it was.
If from another phone then there are various ways to get contacts etc across, but would be dependant on phone make/model for exact instructions.
If you google it then you might also find some helpful guides.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
