Speaker problems with Samsung Galaxy S23

[BevH1]

I'm having huge problems with my speakers cutting out everytime I make a call or I receive one. I've done all the downloads and updates on my handset and made sure that my sound is up etc and nothing makes a difference. My 85 year old mum had a heart attack 3 weeks ago and I'm her primary carer it's essential I can be contacted at all times and I'm very worried that my phone is not reliable, the handset 7.5 months old !

[madasaf1sh]

@BevH1 

Best thing to do is contact Samsung Support https://www.samsung.com/uk/support/contact/  as they will be able to sort out a repair or replacement, 

I will add no one offers loan phones anymore, but there are high street locations that Samsung can send you to.

[Bambino]

@BevH1 Your phone is still under warranty, so I would agree with the advice from @madasaf1sh and contact Samsung asap. If the phone needs to be sent off for repair, ask a friend if you can borrow an old phone temporarily, if you don't have one yourself, and just put your current sim in as a stopgap until you get your phone back.

[Oxonian]

You @BevH1 can buy a backup mobile 'phone from the likes of Argos or Tesco for about £20.00. 👍