Replace esim for physical sim

[SamBristol]

I have an eSim on my pixel 9. This new phone seems to be playing up at times so I want to swap my SIM back into my old Samsung A13 to see if the problems are actually with the phone or not. Can I get a physical SIM to replace my eSim? Please can you tell me how I go about this. Thank you.

[MI5]

@SamBristol 

Yes you can.

Best way, to avoid any disruption, is to do it in store.

Take photo ID with you.

[pgn · Accepted solution]

You'll only be permitted to have one SIM active on any number at a time, @SamBristol - go into an O2 shop with the handset(s) and photo id, should be a 10minute job. Good luck!

[SamBristol]

Thank you for your very quick reply, much appreciated. I'll try that ASAP.

[SamBristol]

Thank you also for your very quick reply, again very much appreciated. I'll give that a go.

[pgn]

You're welcome, @SamBristol 👍🏼

[MI5]

Amazing