Sms

[123latvia]

Hello

During x-mas time you02 cut off my Bolt on with out my permission, that's why I couldn't get and send x-mas greetings.

I received "Sorry"from you,O2,and Bolt on was returning. But with the Bolt on you cut my All SMS which I can neither receive nor send.

I called many times but besides the promises and "sorry" to return the SMS receiving and sending, nothing promised is fulfilled. Please, help me sort out the problem although it has passed since the day of this misunderstanding 3 months

Thank you 

[MI5]

@123latvia 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: Text Message Tips (not sent or received) 

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