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Sms

123latvia
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎09-03-2024 10:46

‎09-03-2024 10:46

Hello

During x-mas time you02 cut off my Bolt on with out my permission, that's why I couldn't get and send x-mas greetings.

I received "Sorry"from you,O2,and Bolt on was returning. But with the Bolt on you cut my All SMS which I can neither receive nor send.

I called many times but besides the promises and "sorry" to return the SMS receiving and sending, nothing promised is fulfilled. Please, help me sort out the problem although it has passed since the day of this misunderstanding 3 months

Thank you 

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MI5
Level 94: Supreme
  • 150626 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

‎09-03-2024 10:58

‎09-03-2024 10:58

@123latvia 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: Text Message Tips (not sent or received) 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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