Red button over phone icon in iphine

Lgarcia60 · ‎17-11-2025

A couple of days ago I change my tariff contract with o2 and since then I’m getting a red circle over the phone icon in my iPhone. The is like if I have a recording message however when I listen to the recording the automated message says that I don’t have any messages. Can someone tell me how to get rid of the red circle? Since I try to get to o2 and their cs is non existent. Many thanks.

MI5 · ‎17-11-2025

@Lgarcia60

You can try leaving yourself a voicemail, then listen to it and delete it, which usually clears stuck notifications, but also, see this thread https://community.o2.co.uk/t5/Other-Products-and-Services/Network-Provider-Voicemail-Notification-St...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎17-11-2025

@Lgarcia60

A quick google would tell you to look for missed calls or a visual voicemail,

https://support.apple.com/en-gb/guide/iphone/iph003dae603/ios.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

O2

Red button over phone icon in iphine

eSIM - new customer

Unable to add a new payments card for rolling plan

Keeping Number For New O2 Contract?

Could process payment

No order confirmation, no refund.