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Sim swap to retain number

Lillian
Level 1: Joiner
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I am connected to O2 with the temporary number but need to complete transfer to my old number. I am not sure if the process is in hand or whether something has gone wrong. How can i find out?

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TallTrees
Level 52: Innovator
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Hi @Lillian 

This may help you read carefully 

Guide: Sim Swap: a mini guide 2017 update 



HAPPINESS IS BEE SHAPED

Message 2 of 5
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Bambino
Level 86: Prestigious
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@Lillian If you are moving your number from another network see this: Migration & porting into O2 - O2 Community

I DO NOT WORK FOR O2



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Lillian
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Thank you. Problem sorted.

 

Lillian

Message 4 of 5
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TallTrees
Level 52: Innovator
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Excellent @Lillian 



HAPPINESS IS BEE SHAPED

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